Cheri Norry is EXCELLENT- Personable and Professional! She goose the extra mile!
Susan
•
Nov 20, 2018
5.0/5
5.0/5
Brandy McMillan is a miracle worker and my hero! I have had a problem with the sound system in my Lexus RX350 since I purchased it. I had complained to my original salesman as well as Will Gallagher over the years about the sticking buttons and the jamming of the system when the outside temperature is cold. This issue was never taken seriously and was at one point attributed to me as having "spilled soda or something sticky on the dash" which was absolutely untrue. When I was assigned Brandy as my service rep, I told her my tale of frustration as I had fought with the radio yet again that morning and she not only listened, she took it to heart and took action on my behalf. Lexus is replacing the system. I am thrilled. I am sticking with Brandy!
Abhay
•
Nov 20, 2018
5.0/5
5.0/5
The sales person, Jason, was very patient, in explaining all the features of both the vehicles, which we test-drove. He made the price negotiations, unstressful. He was very pleasant throughout the dealing.
Kathryn
•
Nov 20, 2018
5.0/5
5.0/5
As always, I had an excellent experience at Nalley!
Melissa
•
Nov 20, 2018
5.0/5
5.0/5
I had a great experience with your dealership my customer service rep was awesome!
William
•
Nov 20, 2018
4.0/5
4.0/5
Service has always been good at Nalley. Bill Metallo
Kenneth
•
Nov 20, 2018
5.0/5
5.0/5
Having Brandy back is great,
Quinn
•
Nov 20, 2018
5.0/5
5.0/5
It's always easy dealing with Sal. Thanks again.
John
•
Nov 19, 2018
5.0/5
5.0/5
Great service!
Hilda
•
Nov 19, 2018
5.0/5
5.0/5
I LOVE my Lexus I have had them starting back in 2000 and can't see myself driving anything but a Lexus SUV.
Cheri Norry is EXCELLENT- Personable and Professional! She goose the extra mile!
Susan
•
Nov 20, 2018
5.0/5
5.0/5
Brandy McMillan is a miracle worker and my hero! I have had a problem with the sound system in my Lexus RX350 since I purchased it. I had complained to my original salesman as well as Will Gallagher over the years about the sticking buttons and the jamming of the system when the outside temperature is cold. This issue was never taken seriously and was at one point attributed to me as having "spilled soda or something sticky on the dash" which was absolutely untrue. When I was assigned Brandy as my service rep, I told her my tale of frustration as I had fought with the radio yet again that morning and she not only listened, she took it to heart and took action on my behalf. Lexus is replacing the system. I am thrilled. I am sticking with Brandy!
Abhay
•
Nov 20, 2018
5.0/5
5.0/5
The sales person, Jason, was very patient, in explaining all the features of both the vehicles, which we test-drove. He made the price negotiations, unstressful. He was very pleasant throughout the dealing.
Kathryn
•
Nov 20, 2018
5.0/5
5.0/5
As always, I had an excellent experience at Nalley!
Melissa
•
Nov 20, 2018
5.0/5
5.0/5
I had a great experience with your dealership my customer service rep was awesome!
William
•
Nov 20, 2018
4.0/5
4.0/5
Service has always been good at Nalley. Bill Metallo
Kenneth
•
Nov 20, 2018
5.0/5
5.0/5
Having Brandy back is great,
Quinn
•
Nov 20, 2018
5.0/5
5.0/5
It's always easy dealing with Sal. Thanks again.
John
•
Nov 19, 2018
5.0/5
5.0/5
Great service!
Hilda
•
Nov 19, 2018
5.0/5
5.0/5
I LOVE my Lexus I have had them starting back in 2000 and can't see myself driving anything but a Lexus SUV.