Pam is always awesome and easy to get in touch with . I always request her when its time for my cars service because of her professionalism, and cool personality. She always sends me updates on the progress of my service appointment, and allows me to get a loaner if the service turns into an overnight or lengthy repair... She gets a rating of excellent from me!
Naga
•
Nov 8, 2018
4.0/5
4.0/5
Nalley service department has warranties and extended or subordinate Warri entire to fix inside and outside of a vehicle. It also has extended warranties for engine and transmission too. Really appriciate it. But it donot have any life time warranty on wheel balancing if you guys could provide help in it as a professional customer service. I be very thankful Thanks.
Saralyn
•
Nov 8, 2018
5.0/5
5.0/5
Brandi is great! She does a great job!! She is always attentive and helpful! She goes above and beyond!
Harvey
•
Nov 8, 2018
5.0/5
5.0/5
Experience was fine. I needed a loaner car to accommodate a meeting, since the service time took a bit longer than expected and was provided one straight away for my 1 1/2 hours away from the dealership.
Carl
•
Nov 8, 2018
5.0/5
5.0/5
Was a great experience. Mo does an outstanding job at customer service.
Glenn
•
Nov 8, 2018
5.0/5
5.0/5
I was greeted promptly in an extremely clean Service Department, and treated with courtesy and respect by every Nalley person I interacted with; not just my Service Advisor. My car was brought in for normal maintenance, and was returned washed. I would add I was contacted along the way with updates on the status so I’d know how much longer my wait would be. I call that great Customer Service...
Pam is always awesome and easy to get in touch with . I always request her when its time for my cars service because of her professionalism, and cool personality. She always sends me updates on the progress of my service appointment, and allows me to get a loaner if the service turns into an overnight or lengthy repair... She gets a rating of excellent from me!
Naga
•
Nov 8, 2018
4.0/5
4.0/5
Nalley service department has warranties and extended or subordinate Warri entire to fix inside and outside of a vehicle. It also has extended warranties for engine and transmission too. Really appriciate it. But it donot have any life time warranty on wheel balancing if you guys could provide help in it as a professional customer service. I be very thankful Thanks.
Saralyn
•
Nov 8, 2018
5.0/5
5.0/5
Brandi is great! She does a great job!! She is always attentive and helpful! She goes above and beyond!
Harvey
•
Nov 8, 2018
5.0/5
5.0/5
Experience was fine. I needed a loaner car to accommodate a meeting, since the service time took a bit longer than expected and was provided one straight away for my 1 1/2 hours away from the dealership.
Carl
•
Nov 8, 2018
5.0/5
5.0/5
Was a great experience. Mo does an outstanding job at customer service.
Glenn
•
Nov 8, 2018
5.0/5
5.0/5
I was greeted promptly in an extremely clean Service Department, and treated with courtesy and respect by every Nalley person I interacted with; not just my Service Advisor. My car was brought in for normal maintenance, and was returned washed. I would add I was contacted along the way with updates on the status so I’d know how much longer my wait would be. I call that great Customer Service...