Nalley Lexus Roswell
4.9/5
4.9 /5
18,859 Verified Reviews
980 Mansell Rd, Roswell, GA 30076, US
(770) 284-8580
18,859 Verified Reviews
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5.0/5
5.0 /5
I was greeted promptly in an extremely clean Service Department, and treated with courtesy and respect by every Nalley person I interacted with; not just my Service Advisor. My car was brought in for normal maintenance, and was returned washed. I would add I was contacted along the way with updates on the status so I’d know how much longer my wait would be. I call that great Customer Service...

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5.0/5
5.0 /5
The Customer Service Rep and Service Tech were great.

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5.0/5
5.0 /5
I felt Brandy was so knowledgeable and accomodating my scheduling needs! So appreciative!!!

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4.0/5
4.0 /5
Very good! Competent and professional!

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5.0/5
5.0 /5
My experience was exceptional. Cameron knows customer service thank you

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5.0/5
5.0 /5
Very professional dealership.

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4.0/5
4.0 /5
Fairly good experience - communication could be better - e.g. when using the loaner, (which I had never done there) the team seemed a bit impatient - expecting me to know the 'drill' Also, some miscommunication about when the car would be ready for pickup, but luckily, I called prior to leaving too early. Because my car repair was not completed until 6:30 pm, the car did NOT receive the full detailing..:( In the end, not sure I will come back to Nalley for additional service - now that my prepaid service has ended. Don't think you guys bring anything special to the experience...

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5.0/5
5.0 /5
Great service as always.

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5.0/5
5.0 /5
Awesome experience, as usual. Mo made everything surrounding my service smooth and seamless. Thanks, guys.

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5.0/5
5.0 /5
Manny Hiraldo was awesome and I love my new car!