The Customer Service Rep and Service Tech were great.
Michael
•
Nov 8, 2018
5.0/5
5.0/5
I felt Brandy was so knowledgeable and accomodating my scheduling needs! So appreciative!!!
Debra
•
Nov 7, 2018
4.0/5
4.0/5
Very good! Competent and professional!
Patrice
•
Nov 7, 2018
5.0/5
5.0/5
My experience was exceptional. Cameron knows customer service thank you
Joshua
•
Nov 7, 2018
5.0/5
5.0/5
Very professional dealership.
Mary
•
Nov 7, 2018
4.0/5
4.0/5
Fairly good experience - communication could be better - e.g. when using the loaner, (which I had never done there) the team seemed a bit impatient - expecting me to know the 'drill' Also, some miscommunication about when the car would be ready for pickup, but luckily, I called prior to leaving too early. Because my car repair was not completed until 6:30 pm, the car did NOT receive the full detailing..:( In the end, not sure I will come back to Nalley for additional service - now that my prepaid service has ended. Don't think you guys bring anything special to the experience...
Tania
•
Nov 7, 2018
5.0/5
5.0/5
Great service as always.
Bakari
•
Nov 6, 2018
5.0/5
5.0/5
Awesome experience, as usual. Mo made everything surrounding my service smooth and seamless. Thanks, guys.
Cheryl
•
Nov 6, 2018
5.0/5
5.0/5
Manny Hiraldo was awesome and I love my new car!
James
•
Nov 6, 2018
5.0/5
5.0/5
Will Gallagher and the maintenance team have provided excellent service involving my 07 Lexus IS350 I would highly recommend Nalley Lexus to treat your car with people that care about providing excellent service.
The Customer Service Rep and Service Tech were great.
Michael
•
Nov 8, 2018
5.0/5
5.0/5
I felt Brandy was so knowledgeable and accomodating my scheduling needs! So appreciative!!!
Debra
•
Nov 7, 2018
4.0/5
4.0/5
Very good! Competent and professional!
Patrice
•
Nov 7, 2018
5.0/5
5.0/5
My experience was exceptional. Cameron knows customer service thank you
Joshua
•
Nov 7, 2018
5.0/5
5.0/5
Very professional dealership.
Mary
•
Nov 7, 2018
4.0/5
4.0/5
Fairly good experience - communication could be better - e.g. when using the loaner, (which I had never done there) the team seemed a bit impatient - expecting me to know the 'drill' Also, some miscommunication about when the car would be ready for pickup, but luckily, I called prior to leaving too early. Because my car repair was not completed until 6:30 pm, the car did NOT receive the full detailing..:( In the end, not sure I will come back to Nalley for additional service - now that my prepaid service has ended. Don't think you guys bring anything special to the experience...
Tania
•
Nov 7, 2018
5.0/5
5.0/5
Great service as always.
Bakari
•
Nov 6, 2018
5.0/5
5.0/5
Awesome experience, as usual. Mo made everything surrounding my service smooth and seamless. Thanks, guys.
Cheryl
•
Nov 6, 2018
5.0/5
5.0/5
Manny Hiraldo was awesome and I love my new car!
James
•
Nov 6, 2018
5.0/5
5.0/5
Will Gallagher and the maintenance team have provided excellent service involving my 07 Lexus IS350 I would highly recommend Nalley Lexus to treat your car with people that care about providing excellent service.