All taken care of perfectly. I was kept aware of service needs per text. Very satisfied
Douglas
•
Nov 6, 2018
5.0/5
5.0/5
Fast, excellent, professional service.
Bich
•
Nov 6, 2018
5.0/5
5.0/5
My advisor Pam is awesome. She is just great!
John
•
Nov 5, 2018
5.0/5
5.0/5
Brandy Mc Millan was my service advisor on 10/19. My 2015 IS350 was due for routine service, as usual Brandy made my visit very positive and pleasant, she is the BEST!!
Patricia
•
Nov 5, 2018
5.0/5
5.0/5
The whole experience was delightful - easy, quick and friendly
Karen
•
Nov 4, 2018
5.0/5
5.0/5
Pam was grest
David
•
Nov 4, 2018
5.0/5
5.0/5
Everything excellent. No complaints whatsoever!
Chang
•
Nov 4, 2018
5.0/5
5.0/5
Prompt service!!! However can you add battery check to diagnostics during check up? I had to get a new battery about 2 days after oil change from dealership Thank you
Julia
•
Nov 4, 2018
5.0/5
5.0/5
Very helpful and courteous
Peter
•
Nov 3, 2018
4.0/5
4.0/5
Suffered a flat tire, changed my tire and brought the car in for a repair of the flat. Was led to believe that it would be a fairly short repair process. Was informed that my tire could be repaired and didn't need replacement (good news, because it was a fairly new tire) but then while I was waiting for the repair to be completed, I was informed that I had a dirty cabin filter. Being in a hurry, I didn't expect my cabin filter to be a point of discussion, especially since I had been in recently for other service. I agreed to have it replaced, but was somewhat disappointed that the repair didn't stay focused on my tire exclusively, as I was in a hurry. Additionally, the air pressure in my other tires wasn't checked so I am no checking and inflating my remaining 3 tires now. Would think that checking the tire pressure in the remaining tires was more important than checking and selling me a new cabin air filter. No complaints, just observations.
All taken care of perfectly. I was kept aware of service needs per text. Very satisfied
Douglas
•
Nov 6, 2018
5.0/5
5.0/5
Fast, excellent, professional service.
Bich
•
Nov 6, 2018
5.0/5
5.0/5
My advisor Pam is awesome. She is just great!
John
•
Nov 5, 2018
5.0/5
5.0/5
Brandy Mc Millan was my service advisor on 10/19. My 2015 IS350 was due for routine service, as usual Brandy made my visit very positive and pleasant, she is the BEST!!
Patricia
•
Nov 5, 2018
5.0/5
5.0/5
The whole experience was delightful - easy, quick and friendly
Karen
•
Nov 4, 2018
5.0/5
5.0/5
Pam was grest
David
•
Nov 4, 2018
5.0/5
5.0/5
Everything excellent. No complaints whatsoever!
Chang
•
Nov 4, 2018
5.0/5
5.0/5
Prompt service!!! However can you add battery check to diagnostics during check up? I had to get a new battery about 2 days after oil change from dealership Thank you
Julia
•
Nov 4, 2018
5.0/5
5.0/5
Very helpful and courteous
Peter
•
Nov 3, 2018
4.0/5
4.0/5
Suffered a flat tire, changed my tire and brought the car in for a repair of the flat. Was led to believe that it would be a fairly short repair process. Was informed that my tire could be repaired and didn't need replacement (good news, because it was a fairly new tire) but then while I was waiting for the repair to be completed, I was informed that I had a dirty cabin filter. Being in a hurry, I didn't expect my cabin filter to be a point of discussion, especially since I had been in recently for other service. I agreed to have it replaced, but was somewhat disappointed that the repair didn't stay focused on my tire exclusively, as I was in a hurry. Additionally, the air pressure in my other tires wasn't checked so I am no checking and inflating my remaining 3 tires now. Would think that checking the tire pressure in the remaining tires was more important than checking and selling me a new cabin air filter. No complaints, just observations.