Suffered a flat tire, changed my tire and brought the car in for a repair of the flat. Was led to believe that it would be a fairly short repair process. Was informed that my tire could be repaired and didn't need replacement (good news, because it was a fairly new tire) but then while I was waiting for the repair to be completed, I was informed that I had a dirty cabin filter. Being in a hurry, I didn't expect my cabin filter to be a point of discussion, especially since I had been in recently for other service. I agreed to have it replaced, but was somewhat disappointed that the repair didn't stay focused on my tire exclusively, as I was in a hurry. Additionally, the air pressure in my other tires wasn't checked so I am no checking and inflating my remaining 3 tires now. Would think that checking the tire pressure in the remaining tires was more important than checking and selling me a new cabin air filter. No complaints, just observations.

Excellent service as usual. We love Nalley Lexus! Thanks!

Kirk Martell helped me when I recently visited the dealership; he was friendly, professional, and is still helping me once I decide whether to buy my leased car.

We really enjoy the courtesy of everyone at Lexus Nalley Roswell. My sales person John was great, as well as our financial assistant.

The sales process was relaxed and not pushy, which is good. Skip was straight forward and good to work with. The finance process was pushier, even with the finance guy suggesting I should accept a higher rate rather than going through the inconvenience of getting a special rate from my financial firm.

We had a phenomenal experience with our sales rep Chandra Mayo. We love our rx350 fsport

I have used the dealership to make repairs on several SUVs I have owned or leased. They always do a good job on the repairs with excellent service advisors.

excellent team , Thank you

Great service!

We are very satisfied from the sales process thru the occssional service needs.