Nice facility but cramped accommodations for customers. Parking is tight too. Service personnel and all staff are knowledgeable, pleasant and helpful.

Service Doh gives good customer service. Thank you

Great experience! Will was excellent even thought we never talked we were able to text and get things done! He is a good guy and excellent worker...I spent 5k there last week ..so I'm a good customer

Excellent service and knowledgeable techs.

Issue was resolved quickly and efficiently. Very pleased.

Service Advisor, Brandi, is wonderful. She listens, observes, makes suggestions, and does all she can to make the Lexus experience comfortable. The interior of my 2008 260 Lexus is melting andpeeling off, turning colors and is sticky. Went to Nalley first, and Brandintool pictures and submitted to Lexus for repair. She was turned down by corporate Lexus. I called corporate Lexus a fee months later and was turned on making repairs to car. I went back to Lexus for the last time for an oil change. I had aleeady decided to never buy another Lexus or a car from Nalley. Brandi actually checked and learned Lexus has decided to make the repairs. If the repairs are actually made, and because of Brandi’s persistence, I will reconsider Nalley for a future purchase.

Excellent service as always.

We are very appreciate of the care you take, and the friendly atmosphere. The coffee bar is great, and the workers behind the coffe bar are terrific and put a smile on our face-please tell them they do a great job!