Miguel was helpful, informative and friendly. He kept me informed and allowed questions, giving me full answers.

Water Pump replacement and scheduled maintenance. Expected a wait of several days, work completed the following day. As usual, Brandi was excellent.

Brandi was very helpful and kind, kept me informed on everything !

My service advisor, Austin Marmontell, was great. He made it an easy process, explained everything and what to expect on the front end, and was attentive to his customers.

10/10 best customer service

Efficient, clean & pleasing wait area, great customer service

Great service. Very attentive staff.

I took my car in for routine maintenance. Even with an appointment the wait was 4 hours. My service advisor was very helpful and professional.

I was able to schedule a same day appointment for a short routine maintenance service.The service advisor was kind, understanding and professional ( five stars for him)Signing off on the approved service via the text app was a bit clumsy. I thought I had correctly done so while shopping at the Wal-mart next door only to find out later that it never went through and I had to do again.

Johnnie was welcoming and made us comfortable while we reviewed the car that we wanted. He was not pushy, but gave us accurate information. Mohamed- our finance guys was amazing as well. Great service overall- one we have come to expect from Nalley Lexus Roswell!