After a long vacation our hybrid had a dead battery. After a AAA jump start I called Nalley and they gave me an immediate appointment. While the unique battery was not in stock, they gave me a loaner car and completed the new battery installation the next morning. I couldn't ask for better service.
Anonymous
•
Oct 22, 2024
5.0/5
5.0/5
Very responsive
Anonymous
•
Oct 22, 2024
5.0/5
5.0/5
Excellent
Anonymous
•
Oct 22, 2024
5.0/5
5.0/5
Service was for 50,000 maintenance including oil change. Inspection identified new rear brake pads were needed. Even though Brandi was extremely busy, she took care of me in her usual courteous and professional manner.
Anonymous
•
Oct 21, 2024
4.0/5
4.0/5
Good experience. But you need more vallet people! With a luxury car dealership, one should be able to get a ride to mall which is 5min away.
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
Everything went as planned
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
Was out in about an hour and very nice service guy.
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
Great customer service , service provided did not take a long time . Mobile app gave me step by steps alert on the status of my services.
After a long vacation our hybrid had a dead battery. After a AAA jump start I called Nalley and they gave me an immediate appointment. While the unique battery was not in stock, they gave me a loaner car and completed the new battery installation the next morning. I couldn't ask for better service.
Anonymous
•
Oct 22, 2024
5.0/5
5.0/5
Very responsive
Anonymous
•
Oct 22, 2024
5.0/5
5.0/5
Excellent
Anonymous
•
Oct 22, 2024
5.0/5
5.0/5
Service was for 50,000 maintenance including oil change. Inspection identified new rear brake pads were needed. Even though Brandi was extremely busy, she took care of me in her usual courteous and professional manner.
Anonymous
•
Oct 21, 2024
4.0/5
4.0/5
Good experience. But you need more vallet people! With a luxury car dealership, one should be able to get a ride to mall which is 5min away.
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
Everything went as planned
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
Was out in about an hour and very nice service guy.
Anonymous
•
Oct 21, 2024
5.0/5
5.0/5
Great customer service , service provided did not take a long time . Mobile app gave me step by steps alert on the status of my services.