Jordan from the service department was truly outstanding. He over communicated, answered questions and was extremely responsive. I would happily tell my friends and family to use Nalley Lexus and ask for Jordan. Thank you.

Good

Will always take great care to give good service.

I had a great experience purchasing my vehicle. Drew Patel was an amazing salesman to work with.

Don’t ask for HBCU donations upon checkout. Customers already have enough people begging for money in this Democrat economy.

Our experience was very good with the exception of no car wash. We were told it was broken. I guess I don’t understand why someone couldn’t have hand washed it. Our service tech was great. He kept us informed even though we just had a routine service done.

I was more curious about a car I saw online. I wanted to buy a car but I had many questions and apprehensions to this. When I spoke to Hassan over the phone initially, he was very open to answering questions and was transparent about the process. As I worked with him, I felt as though he wanted what was best for me. He wasnt interested in pushing me into a contract but wanted to work to give me the best price and options and then allow me the space to make the decision. I felt he was amazing at building a rapport and also understood how big of a decision a car is for someone. I loved that he gave me multiple options, explained to me the benefits associated with those options, and overall wanted me to be in control of my decisions. I would recommend him heavily.

Brandi as always very courteous and helpful. Kept me informed on the progress and when the vehicle was ready

Service advisor was professional and truthful.

Regular service. First one since purchase. Scheduling was easy and service set expectations and did well communicating during the process.