Brandi Maday is just awesome. I would buy another Lexus just to keep working with her as my Service Rep! She communicated quickly and clearly about the issues found with my car and the cost. She put me in a loaner vehicle because I was going to be several days without my car over the weekend while she was not in the office. When I picked up my car, I immediately noticed that the Check Engine light and the Check VSC light were on. I was frustrated that the service personnel had not noticed that and had deemed their work to be complete, but Brandi just apologized and put me right back in the loaner vehicle for another day while I left my car overnight again to get those addressed.
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
I made a service appointment prior to visiting Georgia. Igor my advisor understand made sure the work was complete since I would be in Georgia for a limited time. Igor is always giving exceptional service and I feel that he goes far beyond being supportive
Anonymous
•
Apr 15, 2024
4.0/5
4.0/5
Forgot to mention wash my car!!
Anonymous
•
Apr 15, 2024
4.0/5
4.0/5
Excellent
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Courteous, professional and easy!
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Brandi was awesome!
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Igor was very helpful.
Anonymous
•
Apr 15, 2024
4.0/5
4.0/5
Feel like somewhat overpriced when don't get the benefits of car cleaning and detailing service like used to. Staff is always extremely friendly though and helpful.
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
As always, great experience!
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Justin provided amazing service and was very responsive to all my needs.
Brandi Maday is just awesome. I would buy another Lexus just to keep working with her as my Service Rep! She communicated quickly and clearly about the issues found with my car and the cost. She put me in a loaner vehicle because I was going to be several days without my car over the weekend while she was not in the office. When I picked up my car, I immediately noticed that the Check Engine light and the Check VSC light were on. I was frustrated that the service personnel had not noticed that and had deemed their work to be complete, but Brandi just apologized and put me right back in the loaner vehicle for another day while I left my car overnight again to get those addressed.
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
I made a service appointment prior to visiting Georgia. Igor my advisor understand made sure the work was complete since I would be in Georgia for a limited time. Igor is always giving exceptional service and I feel that he goes far beyond being supportive
Anonymous
•
Apr 15, 2024
4.0/5
4.0/5
Forgot to mention wash my car!!
Anonymous
•
Apr 15, 2024
4.0/5
4.0/5
Excellent
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Courteous, professional and easy!
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Brandi was awesome!
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Igor was very helpful.
Anonymous
•
Apr 15, 2024
4.0/5
4.0/5
Feel like somewhat overpriced when don't get the benefits of car cleaning and detailing service like used to. Staff is always extremely friendly though and helpful.
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
As always, great experience!
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Justin provided amazing service and was very responsive to all my needs.