Staff was quick and helpful. Will made sure he knew what we wanted and kept us up to date. He went the extra mile to help us figure out how to do a couple things on the car. I would not hesitate to recommend the car, the dealership, or my service manager.

I was fortunate that I had the pleasure of meeting Todd Van Gorp as soon as I walked in to Nalley. I advised Todd that I had been a Toyota customer since 1980 and that I was now interested in the RX350h.Todd was very professional and discussed with ne my interest and then followed through with making me very comfortable on why the RX350h would be a good decision to do a purchase.While I had to wait two weeks for the car to arrive because I wanted a specific color and interior, he kept me informed to its status before it arrived.On the day of purchase, Todd insured a very fluid process and it was one of the easiest new car purchases I have made thanks to very warm and professional demeanor. Nalley is fortunate to have Todd as a representative of the dealership.

I was there for a normal service appointment, but ended up having some tire sensors replaced. When Brandi realized it would take longer she got me a loaner vehicle to take care of some previously scheduled business.

Love catching up with Brandi and love that you have an area to work.

nice place - however the pricing fir front and rear brakes was so expensive - i had similar brake ( ceramic) installed by a professional shop - i couldn’t believe your pricing - my quote was / get ready $1300 difference - pads rotors and shims . i did have battery abd oil serv.and differential( axle) !

Timely

Everything went well with service

My mechanic advisor will was great

Service rep gave me options, I chose one, work was completed in a timely manner. It was all good.

Night dropped my car off. Received processing text next morning and it was basically finished before the 9:40 scheduled appointment! Igor was extremely professional when I came to pick up going over service.