Even though it took time for the software code to be available I believe Nalley did everything to make things as painless as possible.

working with brandi was excellent.lexus's service pricing seems a little over the market pricing line.

excellent and fast service

Todd Van Gorp, Sales and Leasing Consultant (Master Certified)!!! Todd earned my 5 star rating! Todd listened carefully to exactly what I was looking for and matched me to the perfect vehicle!! He was communicative with me as he searched for my vehicle, locked it down for me while it was scheduled to be built in Japan, notified me when it was on the ship, and then let me know when she was unloaded and headed to Nalley Lexus Roswell! This was my second car purchase experience with Todd! My husband previously worked with Todd to find his perfect vehicle. Todd’s demeanor is very personable. He listens and his follow-up is impeccable! His knowledge of the vehicles is stellar. First vehicle sales experience for me with someone that we’d consider inviting to dinner at our home!

Wanted to wait; but was informed that wait time was going to be long. Upon explaining my situation was offered a loaner. We were kept up to date via text & phone calls. Cost was discussed thoroughly even up to delivery. Brandi is the best!

great experience

my agent was the best!!

Service was done in timely

igor was amazing at keeping me informed about my car

igor is always very helpful