the car was in for routine 90k servicing. while it was in, they detected that it needed an alignment ... and they also told me it would need two new tires within the next 5,000 miles ... but they suggested i go ahead and get them now since there was a special available on tires. finally brandi was willing to take some time to talk with me about the service requirements of some of the cars lexus sales ... because i told her that i was considering a new car within the next year. that conversation was very helpful
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Even arriving early had to wait a long time for a key to be programmed.
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Adrian was excellent. Helpful and professional.
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
everything was perfect
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Courteous customer service
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
excellent customer service!
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
they were able to squeeze me in with an unexpected issue with my car, jordan kept me updated and provided me options and got me out of there in a pretty reasonable amount of time
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
very efficient at car delivery.
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Brandy is outstanding!! On my last service I was not happy about the wait so my rating was a reflection of that NOT Brandy!!!
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Brandy kept methoroughly posted about what needed to be done and why. She showed mePhotos of the shot motor mounts and how that was actually pulling the hose from the radiator! She was great.
the car was in for routine 90k servicing. while it was in, they detected that it needed an alignment ... and they also told me it would need two new tires within the next 5,000 miles ... but they suggested i go ahead and get them now since there was a special available on tires. finally brandi was willing to take some time to talk with me about the service requirements of some of the cars lexus sales ... because i told her that i was considering a new car within the next year. that conversation was very helpful
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Even arriving early had to wait a long time for a key to be programmed.
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Adrian was excellent. Helpful and professional.
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
everything was perfect
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Courteous customer service
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
excellent customer service!
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
they were able to squeeze me in with an unexpected issue with my car, jordan kept me updated and provided me options and got me out of there in a pretty reasonable amount of time
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
very efficient at car delivery.
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Brandy is outstanding!! On my last service I was not happy about the wait so my rating was a reflection of that NOT Brandy!!!
Anonymous
•
Oct 29, 2023
5.0/5
5.0/5
Brandy kept methoroughly posted about what needed to be done and why. She showed mePhotos of the shot motor mounts and how that was actually pulling the hose from the radiator! She was great.