service rep was excellent. only issue was the black grease / shoe prints all over the driver side rocker panel!! real disappointment from a lexus service department.
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
bennett is my service coordinator.he is at the superior end of excellence in my humble opinion!!!bennett always makes my visit a pleasant experience even though no one wants to be in the needing service mode. thanks again bennett for being just who you are , polite always willing to go the extra mile for a customer!!! you are most appreciated!!!👏👏laura friebus
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
We worked with Megan Russell and she was absolutely wonderful.
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
it was a good experience!
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
Very pleased.
Anonymous
•
Sep 30, 2023
4.0/5
4.0/5
all but one issue were handled very well. had a phone issue that it took 3 ppl to handle. tried to convince me of an incorrect “solution”. had to press for correct answer which they eventually found. unfortunately discovered a system change after i left. still trying to fix it myself.
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
great service. specially david is excellent advisor
service rep was excellent. only issue was the black grease / shoe prints all over the driver side rocker panel!! real disappointment from a lexus service department.
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
bennett is my service coordinator.he is at the superior end of excellence in my humble opinion!!!bennett always makes my visit a pleasant experience even though no one wants to be in the needing service mode. thanks again bennett for being just who you are , polite always willing to go the extra mile for a customer!!! you are most appreciated!!!👏👏laura friebus
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
We worked with Megan Russell and she was absolutely wonderful.
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
it was a good experience!
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
Very pleased.
Anonymous
•
Sep 30, 2023
4.0/5
4.0/5
all but one issue were handled very well. had a phone issue that it took 3 ppl to handle. tried to convince me of an incorrect “solution”. had to press for correct answer which they eventually found. unfortunately discovered a system change after i left. still trying to fix it myself.
Anonymous
•
Sep 30, 2023
5.0/5
5.0/5
great service. specially david is excellent advisor