Todd was excellent! Very helpful and communicative the whole time. Made me feel very comfortable in purchasing my Lexus.
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
brandi is the best takes care of all my requests
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
david fazio always make the experience wonderful. i live in charlotte but drive into atlanta for david to handle my maintenance
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
i wasn't planning to buy a car. i had never even been in a lexus. i went to the sales counter and requested a sales person to test drive the rx350. alex dumond was there to greet me immediately. he got the keys to an rx and nx just incase. i never felt pressured by him and felt very welcomed by everyone at the dealership. he showed me all the options available and let me listen to speakers in a different car. he even told me i didn't have to make a decision right then. i didn't eat lunch that day so alex also made sure to find me some snacks while i waited on paperwork. i left with a new rx350!! alex was great!!
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
brandi the service manager is the best!!!! she takes car of me and my car
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
advisor was excellent.. but took longer than expected but wasn't his fault. too many people scheduled, which wasn't his fault. he was doing the best he could while taking appropriate time with each customer
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
courteous responsive to all questions highly recommend jim roberts to my neighbors
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
I usually just wait on service work, as it rarely takes longer than 1.5 to 2 hours. Facilities for watching tv, or getting some computer and phone work done are fine.
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
will gallagher, my service advisor handled my check-in, my service and kept me informed professionally and friendly for the duration of my visit.
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
Jordan is wonderful! He is always very pleasant and informative.
Todd was excellent! Very helpful and communicative the whole time. Made me feel very comfortable in purchasing my Lexus.
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
brandi is the best takes care of all my requests
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
david fazio always make the experience wonderful. i live in charlotte but drive into atlanta for david to handle my maintenance
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
i wasn't planning to buy a car. i had never even been in a lexus. i went to the sales counter and requested a sales person to test drive the rx350. alex dumond was there to greet me immediately. he got the keys to an rx and nx just incase. i never felt pressured by him and felt very welcomed by everyone at the dealership. he showed me all the options available and let me listen to speakers in a different car. he even told me i didn't have to make a decision right then. i didn't eat lunch that day so alex also made sure to find me some snacks while i waited on paperwork. i left with a new rx350!! alex was great!!
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
brandi the service manager is the best!!!! she takes car of me and my car
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
advisor was excellent.. but took longer than expected but wasn't his fault. too many people scheduled, which wasn't his fault. he was doing the best he could while taking appropriate time with each customer
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
courteous responsive to all questions highly recommend jim roberts to my neighbors
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
I usually just wait on service work, as it rarely takes longer than 1.5 to 2 hours. Facilities for watching tv, or getting some computer and phone work done are fine.
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
will gallagher, my service advisor handled my check-in, my service and kept me informed professionally and friendly for the duration of my visit.
Anonymous
•
Aug 9, 2023
5.0/5
5.0/5
Jordan is wonderful! He is always very pleasant and informative.