Nalley Lexus Roswell
4.9/5
4.9 /5
18,857 Verified Reviews
980 Mansell Rd, Roswell, GA 30076, US
(770) 284-8580
18,857 Verified Reviews
5.0/5
5.0 /5
Service was great !

5.0/5
5.0 /5
Sal Damico made my lease end process effortless. I have never leased before and Sal's expertise and guidance through the process was incredible. I am now the proud owner of my previously leased NX. Sal also reached out to me by phone after I left the dealership - twice! Sal's customer service was exceptional! Thanks, Sal!

5.0/5
5.0 /5
Exceeded promise time and work was excellent

4.0/5
4.0 /5
Will Gallagher was great throughout the process keeping me informed of the progress and providing valuable information. He is deserving of five stars! The four star rating is based on the car detailing service that was provided. It was asked two times to ensure proper cleaning of the car as I had just returned from the beach and was to entertain clients the following day. The back floor boards were not properly vacuumed, the rear of the vehicle was not vacuumed at all, the dashboards, doors and backs of front seats were not properly wiped down. Understanding that the car wash is a courtesy, I had hoped that the quality of cleaning service would be in line with my typical experience.

5.0/5
5.0 /5
brandi provides excellent customer service and support. the entire staff is very friendly and professional from the snack bar to the garage!

5.0/5
5.0 /5
Brandi was awesome

5.0/5
5.0 /5
megan is knowledgeable, understanding and patient. made my used car experience absolutely flawless. extremely professional!! and by the way, the car is awesome!

5.0/5
5.0 /5
great got me in very quickly

5.0/5
5.0 /5
regular maintenance no problems

5.0/5
5.0 /5
my experience was overall very pleasant-full. it was an overall great experience dealing with both johnny and ruben. they were very helpful, knowledgeable and most importantly, provided an overall great customer support experience. thank you guys for the experience and keep up the great work!