Todd was great and made this experience easy for us as we were coming from a different state. Would definitely recommend working with him!
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
The experience was pretty straightforward and went well. Vanessa was fantastic, quick to reach out to me and send me all the pictures and videos I requested of the vehicle. We scheduled an appointment that day and she even let me test drive a new IS just to see which one I'd like more. The great service here really made me feel confident buying a car, and I've been happy with it so far
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Great experience all around. Igor is always my service consultant and does an excellent job.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
best customer service way way better than those at cumberland
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
The customer service was great and my car was completed on time. Very happy with the service at Nalley Lexus Roswell.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
Bought a new car
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
i was there because l had run over a potshot on interstate 85 which caused my run flat front to to lose air. i didn't have an appointment but when l got to nalley service l was assigned brandi as my service tech. she was very professional and saw right away l needed a new tire. she also determined l had run flat tire that was covered by road hazard for a new one. i told her to go ahead and do the repair. she told me it would take a few hours but she would have it done that day. i told her find get it done but that l had to get to an appointment. she said no problem l can get you a loaner. this worked out and by the time l got back my car was repaired with a new tire. all l can say is thank you brandi. jim bligh
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
great service, pleasant waiting area, finished in timely manner
Todd was great and made this experience easy for us as we were coming from a different state. Would definitely recommend working with him!
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
The experience was pretty straightforward and went well. Vanessa was fantastic, quick to reach out to me and send me all the pictures and videos I requested of the vehicle. We scheduled an appointment that day and she even let me test drive a new IS just to see which one I'd like more. The great service here really made me feel confident buying a car, and I've been happy with it so far
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Great experience all around. Igor is always my service consultant and does an excellent job.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
best customer service way way better than those at cumberland
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
The customer service was great and my car was completed on time. Very happy with the service at Nalley Lexus Roswell.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
Bought a new car
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
i was there because l had run over a potshot on interstate 85 which caused my run flat front to to lose air. i didn't have an appointment but when l got to nalley service l was assigned brandi as my service tech. she was very professional and saw right away l needed a new tire. she also determined l had run flat tire that was covered by road hazard for a new one. i told her to go ahead and do the repair. she told me it would take a few hours but she would have it done that day. i told her find get it done but that l had to get to an appointment. she said no problem l can get you a loaner. this worked out and by the time l got back my car was repaired with a new tire. all l can say is thank you brandi. jim bligh
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
great service, pleasant waiting area, finished in timely manner