Would have been a 5, but it took quite awhile for a fairly simple task. Had an appointment, so it wasn’t a “drop in” situation.

Tire replacement. 3 hours as unscheduled. Jordan did a great job fitting me in.

It was wonderful. Staff was courteous. Grant kept us posted at all times.

Great

Well - done start to finish.My service representative Will Gallagher kept me posted on things throughout.

Great service adviser. I will b e back

Everything was quick and easy. Shout out to Brandi Mayday as always!shes the best !

Fixed original issue and identified additional maintenance needed.

Had a battery problem, and brought my car into Will Gallagher to advise what the problem was and suggest a solution.

Very informative. After a year, I decided to get a Lexus instead of the Porsche, Panamera. My husband informed me that of the Lexus brand. He has 3 Lexus cars. I decided to purchase the Lexus, after 6 months of intensive research. I located and decided to purchase the NX200t, modelfound at Rick Case in Duluth. I brought the SUV in for a mechanical multi-point inspection. I was impressed with dealership. Will Gallagher, Service Advisor, put me at ease, with his demeanor and listening ears. However, I was not impressed with how the salesperson handled by request for a catalog of all the Lexus models, because it toke me 1 year to stumble on the NX200t model. I could have made the buying decision must earlier, if I knew about this model.