the service manager nicole was very helpful. she took an issue upon herself to make sure that me the customer is taken care of, and she went beyond the call of duty, which is what you know is expected from people in her role. i am extremely happy with the way. she carried herself this, despite my situation. this dealership has always been very helpful even though sometimes you know we get upset, but i have not had any issues. are they always resolve the situation which is why i stay with them i've also given five stars on google because of the way that there's a service department character self.
Anonymous
•
May 28, 2023
5.0/5
5.0/5
very good
Anonymous
•
May 28, 2023
5.0/5
5.0/5
very good
Anonymous
•
May 28, 2023
5.0/5
5.0/5
brought my car in for routine visit. expected to be there longer than i was, so that was a nice surprise.
Anonymous
•
May 27, 2023
5.0/5
5.0/5
han oh was amazing from start to finish! he was very attentive and patient with us during the entire process and provided exceptional service. this was by far my best experience at a car dealership and i would definitely love to come back and work with him again!
Anonymous
•
May 27, 2023
5.0/5
5.0/5
excellent,appointment was on time, service manager was very helpful in explaining service what was to be done and keeping me informed of cars progress.
Anonymous
•
May 27, 2023
5.0/5
5.0/5
Sal was very knowledgeable about the car.
Anonymous
•
May 27, 2023
5.0/5
5.0/5
brandi does an excellent job of representing nalley lexus
Anonymous
•
May 26, 2023
5.0/5
5.0/5
so professional, right on time, work done quickly, very friendly staff.
the service manager nicole was very helpful. she took an issue upon herself to make sure that me the customer is taken care of, and she went beyond the call of duty, which is what you know is expected from people in her role. i am extremely happy with the way. she carried herself this, despite my situation. this dealership has always been very helpful even though sometimes you know we get upset, but i have not had any issues. are they always resolve the situation which is why i stay with them i've also given five stars on google because of the way that there's a service department character self.
Anonymous
•
May 28, 2023
5.0/5
5.0/5
very good
Anonymous
•
May 28, 2023
5.0/5
5.0/5
very good
Anonymous
•
May 28, 2023
5.0/5
5.0/5
brought my car in for routine visit. expected to be there longer than i was, so that was a nice surprise.
Anonymous
•
May 27, 2023
5.0/5
5.0/5
han oh was amazing from start to finish! he was very attentive and patient with us during the entire process and provided exceptional service. this was by far my best experience at a car dealership and i would definitely love to come back and work with him again!
Anonymous
•
May 27, 2023
5.0/5
5.0/5
excellent,appointment was on time, service manager was very helpful in explaining service what was to be done and keeping me informed of cars progress.
Anonymous
•
May 27, 2023
5.0/5
5.0/5
Sal was very knowledgeable about the car.
Anonymous
•
May 27, 2023
5.0/5
5.0/5
brandi does an excellent job of representing nalley lexus
Anonymous
•
May 26, 2023
5.0/5
5.0/5
so professional, right on time, work done quickly, very friendly staff.