david fazio is the reason we chose nalley to service our vehicles
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
Chris Kallenteris was great!
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
Great all round!
Christi
•
Apr 26, 2023
5.0/5
5.0/5
I was able to get my car serviced the next after I took it in for a multi point inspection. All the customer service reps were so friendly. Anthony helped me most of all and will help me when I come back. Thanks again!!
Richard
•
Apr 26, 2023
5.0/5
5.0/5
Everything was great
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
representative was courteous and work done timely
Cinda
•
Apr 26, 2023
5.0/5
5.0/5
Excellent service.
Anonymous
•
Apr 25, 2023
5.0/5
5.0/5
it was handled very professionally and thoroughly as expected
Anonymous
•
Apr 25, 2023
4.0/5
4.0/5
Thank you for helping me with an emergency tire problem. I traveled from Houston to Alpharetta for our granddaughter's wedding. Had a flat tire in the hotel parking lot. Lexus Roadside had my GX towed to Nalley. You did not have my tire in stock, but ordered it that day and installed it the next morning, providing me with a much needed loaner. Will Gallagher did a terrific job of helping me. Everyone was very nice to me, but I was shocked at how the female service manager treated the tow truck driver. She talked to and treated him as if he were sub-human. He went to the correct area, but we were then told by the front desk to go to the middle door on the other side of the building. He did that and the service manager dressed him down like he was teenager. By the way, the tow truck driver is a decorated Marine Corp veteran, having served tours in Iraq, Afghanistan, Germany, Hungary and Norway, as well as a former member of nearby police force. He was only doing what he had been told to do. Other than that, and the fact that you did not have the matching tire in stock, I was very please with the service I received from Nalley. Thank you for helping me out of a frustrating situation.
david fazio is the reason we chose nalley to service our vehicles
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
Chris Kallenteris was great!
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
Great all round!
Christi
•
Apr 26, 2023
5.0/5
5.0/5
I was able to get my car serviced the next after I took it in for a multi point inspection. All the customer service reps were so friendly. Anthony helped me most of all and will help me when I come back. Thanks again!!
Richard
•
Apr 26, 2023
5.0/5
5.0/5
Everything was great
Anonymous
•
Apr 26, 2023
5.0/5
5.0/5
representative was courteous and work done timely
Cinda
•
Apr 26, 2023
5.0/5
5.0/5
Excellent service.
Anonymous
•
Apr 25, 2023
5.0/5
5.0/5
it was handled very professionally and thoroughly as expected
Anonymous
•
Apr 25, 2023
4.0/5
4.0/5
Thank you for helping me with an emergency tire problem. I traveled from Houston to Alpharetta for our granddaughter's wedding. Had a flat tire in the hotel parking lot. Lexus Roadside had my GX towed to Nalley. You did not have my tire in stock, but ordered it that day and installed it the next morning, providing me with a much needed loaner. Will Gallagher did a terrific job of helping me. Everyone was very nice to me, but I was shocked at how the female service manager treated the tow truck driver. She talked to and treated him as if he were sub-human. He went to the correct area, but we were then told by the front desk to go to the middle door on the other side of the building. He did that and the service manager dressed him down like he was teenager. By the way, the tow truck driver is a decorated Marine Corp veteran, having served tours in Iraq, Afghanistan, Germany, Hungary and Norway, as well as a former member of nearby police force. He was only doing what he had been told to do. Other than that, and the fact that you did not have the matching tire in stock, I was very please with the service I received from Nalley. Thank you for helping me out of a frustrating situation.