excellent customer service, as always. igor always goes above and beyond.

i was told (texted) that i urgently needed a new air filter when i had it replaced 4300 miles ago at my last visit. my service rep agreed that the picture i was sent looked okay. i was told the reservoir for my windshield washer was cracked but there was no further explanation. it was apparently not replaced. i had a question for your financial director about a payment schedule i have on a vehicle i purchased from nalley two years ago. mohammed called the corporate financial office, put the call on speaker, got up and left the office and never returned. i was left to figure it out with the corporate folks. just an interesting way to treat a loyal customer. otherwise, my service rep was friendly, the facility clean, and service was prompt.

Manny did an EXCELLENT job working with me. As did Mo (finance) and others.

great

had my car in for service the previous week. on saturday morning, realized i didn't have an air conditioning - which worked fine before routine service. went directly to your service department and stated to greeter there was a problem with my car and needed to speak to service manager. spoke to david. explained how had car in for service monday. left it for few days to be worked on and picked up thursday. weather thursday and friday were not air conditioning days and why didn't realize the problem until saturday with high of 80.he immediately got me a loaner and made sure ac was working.igor was my service advisor for first visit and when he returned to office on tuesday, he immediately contacted me and said he would talk to service manager to determine what happened. within a few hours my car was ready and air conditioning was working.

Kevin Hauser has been fantastic.

our service representative was great as usual. very professional and explained the solutions to our problems clearly and truly cared about providing excellent service.

Sal Damico was excellent to deal with

sasha was able to answer all questions we had and was ready and willing to help. very friendly and made us feel welcome.

i worked with will who made the whole process easy and fast . its for sure my best location for service