i did not have an appointment. while on errands, the check engine light came on. at the end of my errands, i drove directly to nalley. a friendly service representative greeted me & after i explained what happened, she said someone would take a look. they took my car right away. the service sent a message & i informed me that i could communicate at any time to see the progress. in the end, i received a detailed list of recommendations. i will follow through. i was very impressed with the friendly, professional, and immediate level of service.
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
my rep was so helpful and kept me apprised of my car the entire time
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
brandi was wonderful
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
Excellent
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
i am grateful that the service department worked me in when i called with concerns while driving. after a complete diagnostic the issue was identified and i was presented with a plan. everyone was welcoming . a special thank you to adrian!
i did not have an appointment. while on errands, the check engine light came on. at the end of my errands, i drove directly to nalley. a friendly service representative greeted me & after i explained what happened, she said someone would take a look. they took my car right away. the service sent a message & i informed me that i could communicate at any time to see the progress. in the end, i received a detailed list of recommendations. i will follow through. i was very impressed with the friendly, professional, and immediate level of service.
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
my rep was so helpful and kept me apprised of my car the entire time
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
brandi was wonderful
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
Excellent
Anonymous
•
Apr 16, 2023
5.0/5
5.0/5
i am grateful that the service department worked me in when i called with concerns while driving. after a complete diagnostic the issue was identified and i was presented with a plan. everyone was welcoming . a special thank you to adrian!