Always professional. Will always gets me in quickly and keeps me apprised of the status of my vehicle. Fast and efficient service with good quality work.

Always a good experience at Lexus Service. Did not anticipate the service would take so long, but they promptly offered and delivered a loaner vehicle, so no issue.

Making the appointment through the Lexus app was super easy. The work was performed in the amount of time promised. The waiting area is very comfortable and allowed me to get some work done thanks to the free WiFi.

Claiborne is the best. Communicated with me every step of the way. Your service center is a well oil machine. Highly impressed.

Love the technician’s video inspection sent to me prior to service. Great transparency and trust builder for your customers!

This was my first time for a service at this dealership, so I was unfamiliar with the procedure. People were very helpful in explaining the process. Everyone working at the dealership greeted me with a smile and a verbal greeting.

Igor - my Service Advisor - was very helpful - service was done quickly

I recently purchased a 2024 Lexus RX 350 at Roswell Nalley Lexus. Thanks to Paul Alvarado and Alfredo Brugueras my experience was easy and wonderful. Both were great and found me exactly the car I was looking for—they are both truly professional in every way and I would recommend Paul and Alfredo for your next Car buying experience!!!

Miguel was excellent, very professional and great communication.

We went the dealership seeking more information about a Lexus SUV and was successful in receiving that without being "pushed" to purchase a vehicle. We were so impressed with the salesperson, Paul, who had only been with this dealership for 4 months.