the salesperson rami was a pleasure to work with. he was nice, professional, respectful, and a gentleman. i would buy from him again.however, after receiving the vehicle, that i love, and taking a more detailed inspection, i was disappointed to find 2 dents. these were not reflected in the lexus certification exam. this could be deceptive or outright fraud. i choose to look at it as an honest mistake. as such, i would expect the problems to be repaired. please have someone contact me to resolve. your dealership has a good reputation and i'm sure this can be resolved in a timely manner.
Anonymous
•
Aug 29, 2022
5.0/5
5.0/5
i was a walk-in with a nail in my tire near closing time on a friday and everyone was so kind and took care of it. said they couldn't let me leave and get a flat. i was so appreciative of the concern shown.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
brandy is great. she let me know about a delay and was able to reschedule me without hassle.also arranged for alyft. no hassle to me.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
really great experience. professional and communicative.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
brandi is the main reason i continue to come all the way to roswell!
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
We were greeted as we walked in, asked of who were we seeking immediately. The greeter call for this person in order to expedite our wait time. That's always a plus for me. The sale person in question was very knowledgeable about the vehicle. The sale person appearance was clean and professionally dress. The sale person handle our paperwork in a timely fashion and to be honest Nally Lexus was a very pleasant experience for myself and fiance. No high pressure salesmanship, no dealer addons and the Lexus experience I always heard about was truly on display Saturday. I have travel the world in the military for twenty years. I bought many cars over that time and my experience at Nally was truly ranked at the very top for honesty and professionalism. Thank you Nally Lexus for a great car buying experience.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
yes
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
as always i am treated efficiently and the work seems to be done great
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
mr fazio. the best advisor in that service office. professional. keeps you updated and sensitive to your needs. very accommodating!
the salesperson rami was a pleasure to work with. he was nice, professional, respectful, and a gentleman. i would buy from him again.however, after receiving the vehicle, that i love, and taking a more detailed inspection, i was disappointed to find 2 dents. these were not reflected in the lexus certification exam. this could be deceptive or outright fraud. i choose to look at it as an honest mistake. as such, i would expect the problems to be repaired. please have someone contact me to resolve. your dealership has a good reputation and i'm sure this can be resolved in a timely manner.
Anonymous
•
Aug 29, 2022
5.0/5
5.0/5
i was a walk-in with a nail in my tire near closing time on a friday and everyone was so kind and took care of it. said they couldn't let me leave and get a flat. i was so appreciative of the concern shown.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
brandy is great. she let me know about a delay and was able to reschedule me without hassle.also arranged for alyft. no hassle to me.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
really great experience. professional and communicative.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
brandi is the main reason i continue to come all the way to roswell!
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
We were greeted as we walked in, asked of who were we seeking immediately. The greeter call for this person in order to expedite our wait time. That's always a plus for me. The sale person in question was very knowledgeable about the vehicle. The sale person appearance was clean and professionally dress. The sale person handle our paperwork in a timely fashion and to be honest Nally Lexus was a very pleasant experience for myself and fiance. No high pressure salesmanship, no dealer addons and the Lexus experience I always heard about was truly on display Saturday. I have travel the world in the military for twenty years. I bought many cars over that time and my experience at Nally was truly ranked at the very top for honesty and professionalism. Thank you Nally Lexus for a great car buying experience.
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
yes
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
as always i am treated efficiently and the work seems to be done great
Anonymous
•
Aug 28, 2022
5.0/5
5.0/5
mr fazio. the best advisor in that service office. professional. keeps you updated and sensitive to your needs. very accommodating!