Nalley Lexus Roswell Service Center
4.9/5
4.9 /5
357 Verified Reviews
980 Mansell Rd, Roswell, GA 30076, US
(770) 284-8580
357 Verified Reviews
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5.0/5
5.0 /5
Excellent work.

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5.0/5
5.0 /5
Will was right on time - no delays. Great service and best waiting room around.

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5.0/5
5.0 /5
The service was very professional and kept me informed about vehicle both verbal and electronically. The price was extremely fair for the service I received.

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4.0/5
4.0 /5
Justin was very nice and helpful! Wait wasn’t too long.

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5.0/5
5.0 /5
I took my car in for its 5000 mile service. I used the automated system to make the appointment and it was surprisingly easy and efficient! I chose to wait for the service at the dealership. When I pulled into the garage, I wasn't met by someone at my car, but I went up to a service provider and he took my information. Then Clay found me, told me what was going to be serviced on my car and how long it would take. I enjoyed the windows into the service center. Very interesting!! The service was completed in the time frame given and the facility was a great place to wait!

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5.0/5
5.0 /5
Excellent service as always

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5.0/5
5.0 /5
Everything went well.

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5.0/5
5.0 /5
Great experience as always

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5.0/5
5.0 /5
Great!

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5.0/5
5.0 /5
Will, my service advisor is fabulous, always. The whole new telephone AI “experience” is for the birds. I can’t tell you how much I hate it. It is impersonal, it’s clumsy, it gives you no lefts and rights, just plow straight through the experience. I tried dialing 0 for the operator and it said no one was available to take my call and for me to leave a message. I did and no one called me back from that message. I called again, talked to new car sales because I knew a human would answer and they contacted Will Gallagher and he called me immediately. He is fabulous. Your AI system stinks. The 5 stars is for Will. Your AI system rating is -20.