Glorie was great. I've had some follow up questions for her and she has been extremely helpful. I usually don't do reviews unless the service was fabulous or poor as I get so many requests. In this case Glorie has been fabulous. I am scheduled for more work on Monday.

Oil change

PJ was very personable and easy to talk with. I wouldn’t mind having him the next time I have my car serviced.

Advisor was prompt and shared information about the service

I always have a great experience and Anthony W. is the best representative. That's why I don't go anywhere else. I had to purchase 4 new tires at this maintenance visit. Later in the day, I was experiencing low tire pressure (24psi) and was very anxious. Anthony called me back right away, and asked me if I could come back to the dealership. Upon arriving, the tech found a nail in my brand new tire. Anthony reassured me and he was able to get the nail hole patched. Honestly, I felt like I had the worst luck in the world but at least Anthony was making sure that everything would turn out okay. He is very knowledgeable, empathetic and also very prompt with responding. I hope you know what a great employee you have in Anthony.

I was worried when my regular service guy Will Gallagher was unavailable; however, David Sutherland stepped in and did a great job. David was friendly and professional and my car was well-cared for.

Wil is my Service Adviser. He always does a great job!

The customer service representative was very helpful and nice!

At no fault of Tony or Brandy's, a problem still exists with my LX350H AWD that's been there since day one of my purchase. They've tried to resolve the issue and have escalated it beyond the dealership.

David Sutherland was a fantastic agent to work with, very professional. The service was timely, and the car wash was perfect.