It was great place and I had a good services.

I was greeted promptly at me appointment time - after speaking with Claiborne I waited in a very comfortable lounge with other clients - Claiborne was friendly and professional as walked thru the service - - I was very pleased with the staff and facility

Outstanding and professional service best describes my Service Manager, William Gallagher.

Replaced tire after accident

Outstanding! 177k mi service, in & out in an hour, very low charge & a terrific service rep keeping me completely informed…thank you, Eric!

Everything was great

Will was very accommodating and helpful as always.

Went in for a normal 110,000 mile service, but a major issue was discovered with an engine seal gasket. The visit turned into a very major service event. Our service advisor, Igor Markovic, expertly explained the issue and the options that were available, as well as the costs. We chose to have the engine taken apart and getting the problem completely solved now instead of waiting until later, when it could have been more costly or even dangerous. We have been using Nalley Lexus Roswell for several years for our vehicles and we trust Igor’s candid and informative advice each time we have one of our cars serviced. The service department did an excellent job getting our vehicle repaired and looking good (full detail after the service), and, even thought it was a very expensive service, our concern was mitigated by the excellent service we experienced.

I have two Lexus cars, both bought at Nalley and both serviced exclusively at Nalley. From setting up a service appointment, to being helped by my service advisor Anthony Waight, the whole experience is always a good one.

All good