I’m going to start by saying that as usual I’m impressed by the way that Lexus service takes care of their customer. In fact, I always work with the same service representative, Will Gallagher , and I just sent one of my friends/coworkers to him with her Lexus from a different Lexus dealership for all of her service needs.
Anonymous
•
Sep 16, 2025
5.0/5
5.0/5
eXCELLENT
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Great experience, as always. I adore my Service Advisor, Will Gallagher. He’s awesome. Everyone has always been so nice at Nalley Lexus Roswell.
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
Easy check in upon arrival. Little wait before my service advisor Glorie came to greet me and go over the services needed for my 2015 ES300h. Answered all my questions. Gave me an estimated cost and honored my 15% maintenance coupon.
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
Everything was great
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
awesome service department
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
William was fantastic. Professional, efficient, and responsive. Excellent work!
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
Mandy is the best! She explained everything and just a delight to work with. The time waiting for the service to be completed was not bad, thanks for the snacks!
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
Excellent
Anonymous
•
Sep 6, 2025
5.0/5
5.0/5
I have been using Nalley for decdes and get excellent service
I’m going to start by saying that as usual I’m impressed by the way that Lexus service takes care of their customer. In fact, I always work with the same service representative, Will Gallagher , and I just sent one of my friends/coworkers to him with her Lexus from a different Lexus dealership for all of her service needs.
Anonymous
•
Sep 16, 2025
5.0/5
5.0/5
eXCELLENT
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Great experience, as always. I adore my Service Advisor, Will Gallagher. He’s awesome. Everyone has always been so nice at Nalley Lexus Roswell.
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
Easy check in upon arrival. Little wait before my service advisor Glorie came to greet me and go over the services needed for my 2015 ES300h. Answered all my questions. Gave me an estimated cost and honored my 15% maintenance coupon.
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
Everything was great
Anonymous
•
Sep 9, 2025
5.0/5
5.0/5
awesome service department
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
William was fantastic. Professional, efficient, and responsive. Excellent work!
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
Mandy is the best! She explained everything and just a delight to work with. The time waiting for the service to be completed was not bad, thanks for the snacks!
Anonymous
•
Sep 7, 2025
5.0/5
5.0/5
Excellent
Anonymous
•
Sep 6, 2025
5.0/5
5.0/5
I have been using Nalley for decdes and get excellent service