Everything was great

Igor was fantastic! I havent had the experiences with Lexus since moving here. I technically live closer to Smyrna and that one was a terrible experience. My first experience with Roswell was just ok. But this time, AWESOME. Igor went over everything with me in detail and was honest about what needed to be done now and what was safe to wait until the next visit in 5k miles. I will happily be back and request Igor from now on! He let me know my service would take a couple of hours and got me in a loaner so I could go run some errands while I waited. My car was ready in a couple of hours, as expected, and payment was smooth/easy. This was an above and beyond experience! Thank you Igor!

Car completed sooner than expected. All people very nice.

Excellent service. Will is the best!

Great !

good

Will Gallagher has been my service tech for two decades. He and the rest of the Nalley Lexus team always make me feel as if I am the only customer. Service is always excellent.

Everything was fine.

Igor is the best. So kind and accommodating. Love the video from svc mngr about issue with car. Very helpful.

I really enjoy the service managers I work with but being able to see who is available what day would make it so much easier. Also, you all topped off my fluids but failed to realize one of spouts that shoot out the washer fluid isn't working properly.