It was easy and smooth from intake to service needs. Easy Transaction.
Meredith
•
Oct 17, 2025
5.0/5
5.0/5
A nice place to wait
Annette
•
Oct 16, 2025
5.0/5
5.0/5
Excellent service and communication
George
•
Oct 16, 2025
5.0/5
5.0/5
Needed a new water pump on my ES 350 and Jason Simmons was very easy to deal with and great communication. Excellent service
Kenneth
•
Oct 16, 2025
5.0/5
5.0/5
excellent customer service
Karen
•
Oct 15, 2025
5.0/5
5.0/5
Wonderful communication and love the video the tech did to explain why I needed brake pads. Also, Kimberely is an amazing service representative!
Lori
•
Oct 15, 2025
5.0/5
5.0/5
I had a great experience. Staff was very friendly and helpful. Waiting area is very nice with snacks and coffee available.
Bradley
•
Oct 15, 2025
5.0/5
5.0/5
Great
Walee
•
Oct 14, 2025
5.0/5
5.0/5
Although the recommendation made was not addressed and I received a loaner vehicle for no valid reason, I must say customer service at Nalley Lexus is always pleasant. Kimberly was my rep and was welcoming, friendly, and helpful. The environment was comfortable and accommodating.
It was easy and smooth from intake to service needs. Easy Transaction.
Meredith
•
Oct 17, 2025
5.0/5
5.0/5
A nice place to wait
Annette
•
Oct 16, 2025
5.0/5
5.0/5
Excellent service and communication
George
•
Oct 16, 2025
5.0/5
5.0/5
Needed a new water pump on my ES 350 and Jason Simmons was very easy to deal with and great communication. Excellent service
Kenneth
•
Oct 16, 2025
5.0/5
5.0/5
excellent customer service
Karen
•
Oct 15, 2025
5.0/5
5.0/5
Wonderful communication and love the video the tech did to explain why I needed brake pads. Also, Kimberely is an amazing service representative!
Lori
•
Oct 15, 2025
5.0/5
5.0/5
I had a great experience. Staff was very friendly and helpful. Waiting area is very nice with snacks and coffee available.
Bradley
•
Oct 15, 2025
5.0/5
5.0/5
Great
Walee
•
Oct 14, 2025
5.0/5
5.0/5
Although the recommendation made was not addressed and I received a loaner vehicle for no valid reason, I must say customer service at Nalley Lexus is always pleasant. Kimberly was my rep and was welcoming, friendly, and helpful. The environment was comfortable and accommodating.