Everyone was very attentive and my service person was excellent

It was good

I’d lost my key fob this time. My previous visit was to have a vehicle camera installed. In both instances Mr Wendell Whiting exceeded my expectations. I came across him by asking one the mechanics, service personnel ‘who was the best service manager’? He told me to see Wendell. He was right. He was on point. Wendell takes care of your issue, keeps the vehicle owner informed, and recommends additional products if necessary. He’s my go to guy. Processional in appearance and demeanor I only seek him out when I come Nalley Lexus for any service.

Phillip was efficient and kind.

Juan Hernandez my Service Advisor is the Best! He is professional, very knowledgeable, humble and kind. He tells it like it is! He has tenacity of explaining things throughly regarding my vehicle. Which of course is much appreciated! He truly is an asset to Nally Lexus!

Informative and fast

Always a pleasant experience with Jennifer Rhodes as our service advisor. She is the reason we continue to have a relationship with this dealership for over 25 years.

Very efficient from scheduling visit to day of service. Service rep was friendly and knowledgeable. Use of technology for scheduling and tracking service visit is appreciated.

Z and the technician were very patient and explained some concerns I had about my vehicle very clearly and throughly. They willing let me go until I was completely comfortable.

Ery fast service!