Easy to check in. Brian Yu was excellent as always. Job took a little less time than predicted, which is a good thing. New tires were available and on sale. I am a happy customer!
Charles
•
Apr 12, 2025
5.0/5
5.0/5
From the time I pulled into the Service garage to the professional and friendly service manager Cosby, to leaving the dealership, it was a wonderful and very seamless experience. Nalley Lexus, and all of its employees are simply the best hands-down anywhere!
Tarecha
•
Apr 11, 2025
5.0/5
5.0/5
Obviously! However, I had my tires rotated because it was part of the service and they did not offer to balance. Next day, I experienced vibration from the right side and informed my service guy - he told me to go head md get the tires balanced…..🤷🏾♂️
Shannan
•
Apr 10, 2025
5.0/5
5.0/5
Juan is always p4ofessional and courteous
Sharon
•
Apr 10, 2025
5.0/5
5.0/5
Love it !!!
Geoffrey
•
Apr 9, 2025
5.0/5
5.0/5
Brian Yu was my rep. He scheduled my appointment and was timely in his interaction. He makes you feel like my concerns were important to him. I wish that all reps operated like Brian Yu!
Timothy
•
Apr 9, 2025
5.0/5
5.0/5
Jimmy always does a fine job!
Shongretta
•
Apr 8, 2025
5.0/5
5.0/5
My visit was efficient, and the service tech informed me of all work needed for my car prior to doing them.
Easy to check in. Brian Yu was excellent as always. Job took a little less time than predicted, which is a good thing. New tires were available and on sale. I am a happy customer!
Charles
•
Apr 12, 2025
5.0/5
5.0/5
From the time I pulled into the Service garage to the professional and friendly service manager Cosby, to leaving the dealership, it was a wonderful and very seamless experience. Nalley Lexus, and all of its employees are simply the best hands-down anywhere!
Tarecha
•
Apr 11, 2025
5.0/5
5.0/5
Obviously! However, I had my tires rotated because it was part of the service and they did not offer to balance. Next day, I experienced vibration from the right side and informed my service guy - he told me to go head md get the tires balanced…..🤷🏾♂️
Shannan
•
Apr 10, 2025
5.0/5
5.0/5
Juan is always p4ofessional and courteous
Sharon
•
Apr 10, 2025
5.0/5
5.0/5
Love it !!!
Geoffrey
•
Apr 9, 2025
5.0/5
5.0/5
Brian Yu was my rep. He scheduled my appointment and was timely in his interaction. He makes you feel like my concerns were important to him. I wish that all reps operated like Brian Yu!
Timothy
•
Apr 9, 2025
5.0/5
5.0/5
Jimmy always does a fine job!
Shongretta
•
Apr 8, 2025
5.0/5
5.0/5
My visit was efficient, and the service tech informed me of all work needed for my car prior to doing them.