Everything good- Juan was awesome as usual.

Work done and delivered as promised. Service Advisor Brian Yu great as always.

Andre and Demond were great to work with. They were informative and responsive to any questions we had. Their engagement and follow up resulted in financing the vehicle through Lexus instead of our credit union. Post purchase, Andre followed up and continued to provide a high level of service. Nalley’s commitment to service significantly impacted our decision to purchase another Lexus instead of another car manufacturer.

Excellent customer service! Thomas Brown my service advisor is the best!!! He is very knowledgeable professional and always explains in detail the work needed on my vehicle.

Quick, easy, and great service.

Visit was fast and smooth.

Quick, efficient, informative

Brian Yu was incredibly helpful and professional. He organized the process of explaining the maintenance my car needed and provided a clear estimate. I also appreciate the courtesy car that was loaned to me while my car was being serviced. I give a five-star rating without hesitation!

Service contact very professional and kept me updated on repairs and progress. Very satisfied.

Juan Hernandez has been my advisor for 7 years and does a great job. He communicates well and was very responsive on this visit as well as previous visit. In addition, I was particularly impressed with how well Juan my facilitated warranty claims with outside vendors for an appearance package warranty that I purchased directly from Lexus. Lexus is very fortunate to have Juan as an employee.