Always a pleasant experience with Jennifer Rhodes as our service advisor. She is the reason we continue to have a relationship with this dealership for over 25 years.
Anonymous
•
Jul 24, 2025
4.0/5
4.0/5
Very efficient from scheduling visit to day of service. Service rep was friendly and knowledgeable. Use of technology for scheduling and tracking service visit is appreciated.
Anonymous
•
Jul 24, 2025
5.0/5
5.0/5
Z and the technician were very patient and explained some concerns I had about my vehicle very clearly and throughly. They willing let me go until I was completely comfortable.
Anonymous
•
Jul 23, 2025
5.0/5
5.0/5
Ery fast service!
Anonymous
•
Jul 23, 2025
4.0/5
4.0/5
Fgguubb
Anonymous
•
Jul 23, 2025
5.0/5
5.0/5
Juan always does a great job explaining what’s needed and being efficient.
Anonymous
•
Jul 23, 2025
5.0/5
5.0/5
Communication was very good. Pleasant doing business with Nalley and Dwayne as always! He treats us right!
Anonymous
•
Jul 22, 2025
5.0/5
5.0/5
My customer experience with Dwayne Lee is always top notch. He is always professional and very knowledgeable on my vehicle's needs. I trust nobody else to handle my service.
Anonymous
•
Jul 22, 2025
5.0/5
5.0/5
Everything was great from check in to pick up. It was our first time working with Juan and he was excellent. Knowledgeable and professional and explained everything thoroughly.
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
Awesome! My service advisor is Wydell and as always, the customer service was top notch from the beginning of my appointment to the end. I definitely feel valued as a customer at Nalley Lexus of Smyrna. Keep up the great work!
Always a pleasant experience with Jennifer Rhodes as our service advisor. She is the reason we continue to have a relationship with this dealership for over 25 years.
Anonymous
•
Jul 24, 2025
4.0/5
4.0/5
Very efficient from scheduling visit to day of service. Service rep was friendly and knowledgeable. Use of technology for scheduling and tracking service visit is appreciated.
Anonymous
•
Jul 24, 2025
5.0/5
5.0/5
Z and the technician were very patient and explained some concerns I had about my vehicle very clearly and throughly. They willing let me go until I was completely comfortable.
Anonymous
•
Jul 23, 2025
5.0/5
5.0/5
Ery fast service!
Anonymous
•
Jul 23, 2025
4.0/5
4.0/5
Fgguubb
Anonymous
•
Jul 23, 2025
5.0/5
5.0/5
Juan always does a great job explaining what’s needed and being efficient.
Anonymous
•
Jul 23, 2025
5.0/5
5.0/5
Communication was very good. Pleasant doing business with Nalley and Dwayne as always! He treats us right!
Anonymous
•
Jul 22, 2025
5.0/5
5.0/5
My customer experience with Dwayne Lee is always top notch. He is always professional and very knowledgeable on my vehicle's needs. I trust nobody else to handle my service.
Anonymous
•
Jul 22, 2025
5.0/5
5.0/5
Everything was great from check in to pick up. It was our first time working with Juan and he was excellent. Knowledgeable and professional and explained everything thoroughly.
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
Awesome! My service advisor is Wydell and as always, the customer service was top notch from the beginning of my appointment to the end. I definitely feel valued as a customer at Nalley Lexus of Smyrna. Keep up the great work!