Nalley Lexus Smyrna Service Center
4.9/5
4.9 /5
520 Verified Reviews
2750 Cobb Parkway Southeast, Smyrna, GA 30080, US
(770) 618-7908
520 Verified Reviews
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5.0/5
5.0 /5
From start to finish, the team was incredibly friendly, helpful, and professional. They made the whole process easy and enjoyable—no pressure, just great service. I truly felt valued and well taken care of.

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4.0/5
4.0 /5
Well yesterday I got routine service with a cabin filter change. The tech is always pleasant and the service was pretty quick. As I drove off I heard this noise coming from cabin area so I assumed it was related to the filter change. Anyway the team thought it was a leaf and told me they would need to take the car apart for further analysis. All I knew is i didn’t want to drive around. I’m surprised they didn’t check it before bringing it to me. My opinion. I had another appointment and will have to come back for the issue to be resolved.

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5.0/5
5.0 /5
Excellent service with service rep Brian

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5.0/5
5.0 /5
Great service as usual 👍

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5.0/5
5.0 /5
Took longer than expected,

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5.0/5
5.0 /5
NA

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5.0/5
5.0 /5
Wydell Whiting is a great service advisor. He is knowledgeable and friendly.

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5.0/5
5.0 /5
Always a great experience

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5.0/5
5.0 /5
Juan is extremely helpful and was always very communicative. Great experience with him specifically. 5 stars for him!We always mentioned I remain 0/5 stars for the TX car itself! As it continues to be a headache.

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5.0/5
5.0 /5
Everything went smoothly. My service person Jimmy Luong make sure everything is done in a timely fashion. Everything is always explain to me me and all questions answer.