I've been utilizing the Service Department at Lexus Smyrna since 2019. I have had several Service Advisors. All were good guys and attentive to my car issues and to my concerns before and after service. All were professional, timely and knowledgeable. However, BIG applause for Jimmy Luong who has been my permanent advisor for at least the last 3 years. Patience galore and goes the extra mile to price out things for me, explain procedures to me and is just a really nice guy ALWAYS! Thank you.
Anonymous
•
Mar 28, 2025
5.0/5
5.0/5
From arrival to job completion Nalley service department exceeded my expectations with ontime service and expert customer service.
Anonymous
•
Mar 25, 2025
5.0/5
5.0/5
all fine
Anonymous
•
Mar 25, 2025
5.0/5
5.0/5
As usual Henry was very efficient. I had a problem with my tire and he kept me inform during the entire process.
Anonymous
•
Mar 24, 2025
5.0/5
5.0/5
Great service as usual.
Anonymous
•
Mar 24, 2025
5.0/5
5.0/5
Great experience as always and my service advisor Dewayne does an excellent job!
Anonymous
•
Mar 23, 2025
5.0/5
5.0/5
Great visit! And I was done in an hour!
Anonymous
•
Mar 23, 2025
5.0/5
5.0/5
Yemi was fantastic. Very personable and friendly. Efficient and welcoming. He's the best!
I've been utilizing the Service Department at Lexus Smyrna since 2019. I have had several Service Advisors. All were good guys and attentive to my car issues and to my concerns before and after service. All were professional, timely and knowledgeable. However, BIG applause for Jimmy Luong who has been my permanent advisor for at least the last 3 years. Patience galore and goes the extra mile to price out things for me, explain procedures to me and is just a really nice guy ALWAYS! Thank you.
Anonymous
•
Mar 28, 2025
5.0/5
5.0/5
From arrival to job completion Nalley service department exceeded my expectations with ontime service and expert customer service.
Anonymous
•
Mar 25, 2025
5.0/5
5.0/5
all fine
Anonymous
•
Mar 25, 2025
5.0/5
5.0/5
As usual Henry was very efficient. I had a problem with my tire and he kept me inform during the entire process.
Anonymous
•
Mar 24, 2025
5.0/5
5.0/5
Great service as usual.
Anonymous
•
Mar 24, 2025
5.0/5
5.0/5
Great experience as always and my service advisor Dewayne does an excellent job!
Anonymous
•
Mar 23, 2025
5.0/5
5.0/5
Great visit! And I was done in an hour!
Anonymous
•
Mar 23, 2025
5.0/5
5.0/5
Yemi was fantastic. Very personable and friendly. Efficient and welcoming. He's the best!