Jennifer was terrific. On time and very patient with me and smiling
Anonymous
•
Mar 22, 2025
5.0/5
5.0/5
Everything good- Juan was awesome as usual.
Anonymous
•
Mar 21, 2025
5.0/5
5.0/5
Work done and delivered as promised. Service Advisor Brian Yu great as always.
Anonymous
•
Mar 21, 2025
5.0/5
5.0/5
Andre and Demond were great to work with. They were informative and responsive to any questions we had. Their engagement and follow up resulted in financing the vehicle through Lexus instead of our credit union. Post purchase, Andre followed up and continued to provide a high level of service. Nalley’s commitment to service significantly impacted our decision to purchase another Lexus instead of another car manufacturer.
Anonymous
•
Mar 20, 2025
5.0/5
5.0/5
Excellent customer service! Thomas Brown my service advisor is the best!!! He is very knowledgeable professional and always explains in detail the work needed on my vehicle.
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Quick, easy, and great service.
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Visit was fast and smooth.
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Quick, efficient, informative
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Brian Yu was incredibly helpful and professional. He organized the process of explaining the maintenance my car needed and provided a clear estimate. I also appreciate the courtesy car that was loaned to me while my car was being serviced. I give a five-star rating without hesitation!
Jennifer was terrific. On time and very patient with me and smiling
Anonymous
•
Mar 22, 2025
5.0/5
5.0/5
Everything good- Juan was awesome as usual.
Anonymous
•
Mar 21, 2025
5.0/5
5.0/5
Work done and delivered as promised. Service Advisor Brian Yu great as always.
Anonymous
•
Mar 21, 2025
5.0/5
5.0/5
Andre and Demond were great to work with. They were informative and responsive to any questions we had. Their engagement and follow up resulted in financing the vehicle through Lexus instead of our credit union. Post purchase, Andre followed up and continued to provide a high level of service. Nalley’s commitment to service significantly impacted our decision to purchase another Lexus instead of another car manufacturer.
Anonymous
•
Mar 20, 2025
5.0/5
5.0/5
Excellent customer service! Thomas Brown my service advisor is the best!!! He is very knowledgeable professional and always explains in detail the work needed on my vehicle.
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Quick, easy, and great service.
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Visit was fast and smooth.
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Quick, efficient, informative
Anonymous
•
Mar 19, 2025
5.0/5
5.0/5
Brian Yu was incredibly helpful and professional. He organized the process of explaining the maintenance my car needed and provided a clear estimate. I also appreciate the courtesy car that was loaned to me while my car was being serviced. I give a five-star rating without hesitation!