Mr. Thomas Brown is your best advisors/associates at Nalley's Lexus. He is so polite, courteous, on point with what is happening with the car service, and very professional. I always ask for him whenever my car needs services.
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Juan is always a professional and keeps me informed when my car is in for service.
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Everything was great. Was in for my Tires
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Working with Jennifer Rhodes is always a delight. She is professional and attentive to my questions and concerns about my car. I'd recommend her to everybody but then I'd probably never be able to get an appointment with her. Thanks Jennifer,
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
As usual, Dwayne Lee epitomizes professionalism and customer service. He makes one feel his genuine concern for a good outcome.He is honest; thetefore, one feels like Nalley Lexus is honest. Honesty means the world to me!
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
My service advisor Juan was perfect as always! The 5000 mile service was performed quickly and completely. But…. Please get rid of the AI service scheduling, I want to talk to a human!!
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
Z provided excellent service
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
Jennifer Rhoades was extremely helpful in quickly establishing my appointment and getting my 2021 RX350 serviced quickly after my arrival. I greatly appreciate Jennifer!
Mr. Thomas Brown is your best advisors/associates at Nalley's Lexus. He is so polite, courteous, on point with what is happening with the car service, and very professional. I always ask for him whenever my car needs services.
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Juan is always a professional and keeps me informed when my car is in for service.
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Everything was great. Was in for my Tires
Anonymous
•
Oct 8, 2025
5.0/5
5.0/5
Working with Jennifer Rhodes is always a delight. She is professional and attentive to my questions and concerns about my car. I'd recommend her to everybody but then I'd probably never be able to get an appointment with her. Thanks Jennifer,
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
As usual, Dwayne Lee epitomizes professionalism and customer service. He makes one feel his genuine concern for a good outcome.He is honest; thetefore, one feels like Nalley Lexus is honest. Honesty means the world to me!
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
My service advisor Juan was perfect as always! The 5000 mile service was performed quickly and completely. But…. Please get rid of the AI service scheduling, I want to talk to a human!!
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
Z provided excellent service
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
Jennifer Rhoades was extremely helpful in quickly establishing my appointment and getting my 2021 RX350 serviced quickly after my arrival. I greatly appreciate Jennifer!