Great customer service - coming from someone who has been in client/customer service for 15+ years professionally.

Jarel Joye Waa very helpful and professional.

Torrey was amazing from the get go. We had a great experience where we felt very valued throughout the whole experience and got us through the process really quickly. Torrey listened to our needs, and made sure our needs were met.

Orlando was very thorough and helpful through the process from the beginning to the end helping us understand the different models and features and staying way past closing to understand the car we purchased.

The process of selecting and pricing my newNX was fine, with Cedirc as my salesperson. The paperwork (I paid cash, with a trade in ) takes too much time. My main problem was (1) the screen's pressure to sign up with the Lexus app (something not mentioned in any manual I received); and (2) the Experience Drive Connect screen, also not mentioned in any manual). It took me a good while to get rid of that annoying screen.

Winston and the manager offered a great deal and I made a decision quickly. I like this no bullshxt style deals. No wasting time and just going to the finish line. Will return and hope to make more purchases in the future.

I came in for one thing and left with another. Russell was great, it's the Finance team that has me uneasy and feeling a way.

Philip Pena was amazing and so kind during my visit.

Exceeding customer satisfaction

Everyone was professional and caring about my needs. My sales associate took his time to make sure my car experience at Nally Lexus was easy thank you another happy customer I'll definitely refer my friend.