Service was thorough, complete, and friendly from the time I contacted my service rep until the time I picked up my car. Since it would take more than a few hours to complete my service, I was offered a loaner vehicle, which just happened to be a newer version of my current vehicle. Made me want to stick with Nalley Lexus for my next purchase...and I've already had a chance to see what that vehicle might be! Thanks, Nalley!
Natalie
•
Jan 30, 2019
5.0/5
5.0/5
Dana Brock was awesome. She does great work and her communication is perfect. Thank you Dana - Natalie Springfield
Tom
•
Jan 30, 2019
5.0/5
5.0/5
Prompt and professional
Robert
•
Jan 29, 2019
5.0/5
5.0/5
I was fully satisfied with my recent repair experience. Joseph,my service manager, was personable,clear and efficient, and the service did not an inordinate amount of time. The problem was fully fixed.
Ronald
•
Jan 29, 2019
5.0/5
5.0/5
A wonderful experience.
Project
•
Jan 29, 2019
4.0/5
4.0/5
Overall, a good experience with the scheduling of first oil change. However, I inquired about an apparent defect paint defect on the grill & was told I would receive a call back regarding coverage. To this day I have not received any correspondence.
Sophia
•
Jan 29, 2019
5.0/5
5.0/5
My service advisor is the only reason I come for my car maintenance. She is terrific!!
Michael
•
Jan 29, 2019
5.0/5
5.0/5
My experience is always pleasant
Amber
•
Jan 29, 2019
5.0/5
5.0/5
Nally Lexus and Dwayne Lee are the absolute best!! Due to their great service, I will always be loyal to Nally Lexus and Dwayne. No other dealer compares!!
Service was thorough, complete, and friendly from the time I contacted my service rep until the time I picked up my car. Since it would take more than a few hours to complete my service, I was offered a loaner vehicle, which just happened to be a newer version of my current vehicle. Made me want to stick with Nalley Lexus for my next purchase...and I've already had a chance to see what that vehicle might be! Thanks, Nalley!
Natalie
•
Jan 30, 2019
5.0/5
5.0/5
Dana Brock was awesome. She does great work and her communication is perfect. Thank you Dana - Natalie Springfield
Tom
•
Jan 30, 2019
5.0/5
5.0/5
Prompt and professional
Robert
•
Jan 29, 2019
5.0/5
5.0/5
I was fully satisfied with my recent repair experience. Joseph,my service manager, was personable,clear and efficient, and the service did not an inordinate amount of time. The problem was fully fixed.
Ronald
•
Jan 29, 2019
5.0/5
5.0/5
A wonderful experience.
Project
•
Jan 29, 2019
4.0/5
4.0/5
Overall, a good experience with the scheduling of first oil change. However, I inquired about an apparent defect paint defect on the grill & was told I would receive a call back regarding coverage. To this day I have not received any correspondence.
Sophia
•
Jan 29, 2019
5.0/5
5.0/5
My service advisor is the only reason I come for my car maintenance. She is terrific!!
Michael
•
Jan 29, 2019
5.0/5
5.0/5
My experience is always pleasant
Amber
•
Jan 29, 2019
5.0/5
5.0/5
Nally Lexus and Dwayne Lee are the absolute best!! Due to their great service, I will always be loyal to Nally Lexus and Dwayne. No other dealer compares!!