Nalley Lexus Smyrna
4.9/5
4.9 /5
938 Verified Reviews
2750 Cobb Parkway Southeast, Smyrna, GA 30080, US
(770) 618-7908
938 Verified Reviews
5.0/5
5.0 /5
My rep was great! Great service with a smile! Every year prompt and came to my car immediately when I drove up! That’s huge

4.0/5
4.0 /5
Juan is a great advisor. He’s a good communicator and does what he can to make the service expenses as affordable as possible. Except for the wait time, this last visit went well. I arrived at 7am to replace two tires and waited more than 3 hours (after being told I’d wait for 1 hour) for my car to be finished.

5.0/5
5.0 /5
Fast service. Reasonable $

5.0/5
5.0 /5
Excellent customer service. I really enjoy the café while I wait.

5.0/5
5.0 /5
Excellent follow-through by Dwayne and an on-time and quick service.

5.0/5
5.0 /5
Awesome experience. Henry is my service agent and he is the best! He gets 5!stars always. Clarence in the car loaner department is great.

5.0/5
5.0 /5
Impressive operation.

5.0/5
5.0 /5
It was awesome. Brandon gave great service at the coffee shop and Jimmy was outstanding.

5.0/5
5.0 /5
I am extremely pleased with my purchase and experience with Nalley in Smyrna, Ga. I did not receive a "hard sell", but rather found my salesman to be accommodating (within reason). I found all personal friendly and knowledgeable . I am a repeat buyer of Lexus automobiles because you simply can not beat the quality. Every vehicle I have owned from Lexus has lasted me for years and I only purchase again to get the upgrades in a newer vehicle. Overall my experience was 5 star

5.0/5
5.0 /5
We drove from Alabama to purchase a vehicle from another dealership( Nalley Acura) but when we arrived the staff was not friendly and we waited over 45 minutes for service after calling ahead and making an appointment. So we decided to leave and drive to the Lexus Dealership and upon arriving we had a great experience and got a great deal on the vehicle. The salesman was very professional and friendly which made a big difference and a major impact on our decision in purchasing a vehicle from your dealership.