Adam Goff was my service technician and he was excellent. Informed me of everything and texted me with updates. I am a loyal Nalley customer because I love the Lexus product but frankly it is your service that sets you so far above any other dealer. Thank you!
Jennifer
•
Jan 8, 2019
5.0/5
5.0/5
First I absolutely love my consultant, Cody. He is fabulous and helpful and kind. On his abscense when I picked up my car your team dropped the ball as I sat and waited for almost 20 minutes. I reached out to Jennifer who was very helpful. My only concern is you don’t make it comfortable to come in if your personal consultant is unavailable.
Gary
•
Jan 8, 2019
4.0/5
4.0/5
Cody Clark always goes above and beyond when I get my gs350 serviced
Holly
•
Jan 8, 2019
5.0/5
5.0/5
Awesome. Gave me a loaner.
Deborah
•
Jan 8, 2019
5.0/5
5.0/5
Overall pleased, but felt rushed to make decision.
Adrienne
•
Jan 8, 2019
5.0/5
5.0/5
Always a good experience there.
Takita
•
Jan 8, 2019
5.0/5
5.0/5
Awesome Service
Venita
•
Jan 8, 2019
5.0/5
5.0/5
My second purchase from Nalley. Love my new RX350!
Royce
•
Jan 8, 2019
5.0/5
5.0/5
Chad Douglas was a joy to work with.
Efrain
•
Jan 8, 2019
4.0/5
4.0/5
I went in for an oil change and Lexus dropped me off at my job, washed my car, and even topped off my gas in addition to the service. I really appreciate how much extra comes with going to them for routine maintenance. The only thing that kept me from giving 5 stars is that they include vacuuming the interior of the car as a part of the $90 oil change, but it never seems to be really done. I'd also not want to wait around for them to do come back and do it so I go on with my day.
Adam Goff was my service technician and he was excellent. Informed me of everything and texted me with updates. I am a loyal Nalley customer because I love the Lexus product but frankly it is your service that sets you so far above any other dealer. Thank you!
Jennifer
•
Jan 8, 2019
5.0/5
5.0/5
First I absolutely love my consultant, Cody. He is fabulous and helpful and kind. On his abscense when I picked up my car your team dropped the ball as I sat and waited for almost 20 minutes. I reached out to Jennifer who was very helpful. My only concern is you don’t make it comfortable to come in if your personal consultant is unavailable.
Gary
•
Jan 8, 2019
4.0/5
4.0/5
Cody Clark always goes above and beyond when I get my gs350 serviced
Holly
•
Jan 8, 2019
5.0/5
5.0/5
Awesome. Gave me a loaner.
Deborah
•
Jan 8, 2019
5.0/5
5.0/5
Overall pleased, but felt rushed to make decision.
Adrienne
•
Jan 8, 2019
5.0/5
5.0/5
Always a good experience there.
Takita
•
Jan 8, 2019
5.0/5
5.0/5
Awesome Service
Venita
•
Jan 8, 2019
5.0/5
5.0/5
My second purchase from Nalley. Love my new RX350!
Royce
•
Jan 8, 2019
5.0/5
5.0/5
Chad Douglas was a joy to work with.
Efrain
•
Jan 8, 2019
4.0/5
4.0/5
I went in for an oil change and Lexus dropped me off at my job, washed my car, and even topped off my gas in addition to the service. I really appreciate how much extra comes with going to them for routine maintenance. The only thing that kept me from giving 5 stars is that they include vacuuming the interior of the car as a part of the $90 oil change, but it never seems to be really done. I'd also not want to wait around for them to do come back and do it so I go on with my day.