I had a pleasant buying experience with salesman Han Oh.
Anonymous
•
Apr 21, 2025
5.0/5
5.0/5
Steve Parker and Jacob Z gave us great service.
Anonymous
•
Apr 14, 2025
5.0/5
5.0/5
Cedric Wilcoxson was our sales consultant. It was a joy to work with him. He did not pressure me and went out of his way to ensure that I was purchasing the vehicle that I truly wanted and that I was satisfied with the price. He was patient and did not rush me to complete a deal until I was ready. Cedric is an asset to your company.I also met with the technology specialist, Jimmy King, the day after I bought my RX350. He was very knowledgeable about everything on/in the vehicle. He was also very patient and answered all my questions. I am a 78 year woman who had lots of questions so believe me when I tell you that he explained everything and demonstrated the "how to" in ways that my 10 year old grandson would have understood.Overall, my visit to Nalley Lexus Smyrna was very enjoyable.
Anonymous
•
Apr 6, 2025
5.0/5
5.0/5
Mr Cedric was very nice and helpful !
Anonymous
•
Apr 4, 2025
5.0/5
5.0/5
Well taken care of in all respects.
Anonymous
•
Mar 31, 2025
5.0/5
5.0/5
Very good and positive. Sales Associate was Cedric Wilcoxson and he was courteous, knowledgeable and very professional.
Anonymous
•
Mar 27, 2025
5.0/5
5.0/5
Our Sales person "Taco" was wonderful to work with
Anonymous
•
Mar 22, 2025
5.0/5
5.0/5
I was greeted very warmly by the receptionist, then again by a sales manager who directed me to Taylor’s office. Taylor was thorough, professional & extremely helpful with all of my questions. The process was totally easy. The business manager, Demond, was also thorough in explaining everything and I truly enjoyed speaking with him! Mr. Cedric in parts was SO kind to help me with buying accessories, & he also had knowledge about my car that really eased my mind about keeping it for the long term. Before I left, I noticed the guys tinting another guest’s new vehicle & spoke with them about their services. Literally EVERYONE I spoke with or encountered in the halls were kind, professional, welcoming and just made me feel special which is so appreciated! I probably bought the cheapest car on the lot and yet, I was treated like someone who was spending way, way more. That has left a considerable impression on me. This is my first ever Lexus and I am certain I will upgrade and come to your dealership to find my next one! Thank you for showing me such kindness & professionalism!
Anonymous
•
Mar 15, 2025
4.0/5
4.0/5
Very friendly and helpful employees. Clean showroom. Would buy a vehicle here again.Wish the car-buying process could be much faster though. We were in your office for over 2 hours.
Anonymous
•
Mar 14, 2025
5.0/5
5.0/5
Matthew was absolutely fantastic and made the buying a vehicle experience easy and made us feel very valuable. I will send anyone and everyone his way.
I had a pleasant buying experience with salesman Han Oh.
Anonymous
•
Apr 21, 2025
5.0/5
5.0/5
Steve Parker and Jacob Z gave us great service.
Anonymous
•
Apr 14, 2025
5.0/5
5.0/5
Cedric Wilcoxson was our sales consultant. It was a joy to work with him. He did not pressure me and went out of his way to ensure that I was purchasing the vehicle that I truly wanted and that I was satisfied with the price. He was patient and did not rush me to complete a deal until I was ready. Cedric is an asset to your company.I also met with the technology specialist, Jimmy King, the day after I bought my RX350. He was very knowledgeable about everything on/in the vehicle. He was also very patient and answered all my questions. I am a 78 year woman who had lots of questions so believe me when I tell you that he explained everything and demonstrated the "how to" in ways that my 10 year old grandson would have understood.Overall, my visit to Nalley Lexus Smyrna was very enjoyable.
Anonymous
•
Apr 6, 2025
5.0/5
5.0/5
Mr Cedric was very nice and helpful !
Anonymous
•
Apr 4, 2025
5.0/5
5.0/5
Well taken care of in all respects.
Anonymous
•
Mar 31, 2025
5.0/5
5.0/5
Very good and positive. Sales Associate was Cedric Wilcoxson and he was courteous, knowledgeable and very professional.
Anonymous
•
Mar 27, 2025
5.0/5
5.0/5
Our Sales person "Taco" was wonderful to work with
Anonymous
•
Mar 22, 2025
5.0/5
5.0/5
I was greeted very warmly by the receptionist, then again by a sales manager who directed me to Taylor’s office. Taylor was thorough, professional & extremely helpful with all of my questions. The process was totally easy. The business manager, Demond, was also thorough in explaining everything and I truly enjoyed speaking with him! Mr. Cedric in parts was SO kind to help me with buying accessories, & he also had knowledge about my car that really eased my mind about keeping it for the long term. Before I left, I noticed the guys tinting another guest’s new vehicle & spoke with them about their services. Literally EVERYONE I spoke with or encountered in the halls were kind, professional, welcoming and just made me feel special which is so appreciated! I probably bought the cheapest car on the lot and yet, I was treated like someone who was spending way, way more. That has left a considerable impression on me. This is my first ever Lexus and I am certain I will upgrade and come to your dealership to find my next one! Thank you for showing me such kindness & professionalism!
Anonymous
•
Mar 15, 2025
4.0/5
4.0/5
Very friendly and helpful employees. Clean showroom. Would buy a vehicle here again.Wish the car-buying process could be much faster though. We were in your office for over 2 hours.
Anonymous
•
Mar 14, 2025
5.0/5
5.0/5
Matthew was absolutely fantastic and made the buying a vehicle experience easy and made us feel very valuable. I will send anyone and everyone his way.