Easy in and out. Brian took care of the car while I worked in the quiet room.

I had a great experience dealing with Horace McMillan for the purchase of my es350. He was patient and thorough And was extremely knowledgeable of the products. He also delivered exceptional customer service. I would highly recommend Horace to anyone in the market for a new or used vehicle.

Had a great time with all the staff. Thank you all for always accepting me despite my short notice.

Great service. Very expedient and great communication throughout.

All the repairs were done on time (actually earlier than promised). I got a loaner for the day. The only thing that was missing was that the outside of the car was not completely washed, which is not normal, and the sticker on the inside of the car that reminds me of when my next appointment was never provided. Everything else was perfect. Inside of car was cleaned and vacuumed, the repairs were complete.

Outstanding.

Professional, prompt and polite!

The customer service is awesome!

Excellent service! Everyone that works there are very professional and courteous!! The waiting areas are very nice

The best service department in the industry