I was pleasantly surprised that it took a shorter time than expected. The service was performed efficiently, the car cleaned and vacuumed, and the maintenance required reminder reset. Happy day! Thank you.

Tameka was my service person. She did an excellent job keeping me informed about timing and cost. She worked with the service contract provider and all went smoothly. Repair work was excellent Thx 😁

Tyesha Montford is my service contact each time I come to Nalley Lexus. I appreciate her attention to detail and how she handles the business of getting me in and out without any hassle. Thank you Tyesha, keep up the great service in these days where customer service appears to have died.

Great! Quick and professional!

I always get excellent service and will continue servicing my vehicle

I get all my services done there. Friendly staff, great waiting area. Got me in and out in a timely manner. They will always service my Lexus. Jennifer is the best.

Winston Peters was awesome with helping me purchase my car! He made sure it was everything I wanted. I love my Lexus and I would buy another on from Winston! He was very good from beginning til the end. And the financial manger was good to , he made I had the monthly payment I wanted!

Always excellent service from Brian Yu. This is my 5th Lexus, I’ll never buy another make.

Service is always excellent!!

The service to my car was fine, but the pick up experience was very poor. My service man had left for the day, but apparently no one realized that and when I arrived I was told simply to seek him. I did that for a while — went out three times to the driveway area and asked if anyone had seen him, and one man did offer to page him. I actually did call his cell phone, and I sat in the chair outside his office for nearly 30 minutes. At one point they woman came into his office and opened the drawer and got out the key which gave her access to the box of the keys of others peoples’ automobiles I inquired of her as to how to get my car as I could not find my service man, and she immediately helped me and took me to someone else who could check me out. He was fine, but most of his conversation was with her and how he was not planning to close for the day because he had already closed three times that week and he was not going to do it again. I’m sorry my pick-up experience was so poor, but my service man has called me and I do know that he realizes it and I’m sure that he will see to it that other people will do a better job in the future.