Always excellent service from Brian Yu. This is my 5th Lexus, I’ll never buy another make.

Service is always excellent!!

The service to my car was fine, but the pick up experience was very poor. My service man had left for the day, but apparently no one realized that and when I arrived I was told simply to seek him. I did that for a while — went out three times to the driveway area and asked if anyone had seen him, and one man did offer to page him. I actually did call his cell phone, and I sat in the chair outside his office for nearly 30 minutes. At one point they woman came into his office and opened the drawer and got out the key which gave her access to the box of the keys of others peoples’ automobiles I inquired of her as to how to get my car as I could not find my service man, and she immediately helped me and took me to someone else who could check me out. He was fine, but most of his conversation was with her and how he was not planning to close for the day because he had already closed three times that week and he was not going to do it again. I’m sorry my pick-up experience was so poor, but my service man has called me and I do know that he realizes it and I’m sure that he will see to it that other people will do a better job in the future.

Great service, thanks!

Everybody was on time and very professional. Car was washed which really helped me. Best of all, there was no charge. Thank you

My associate was helpful and personable and my service was quick! Love Nalley!

I have had my now 3rd Lexus serviced. I must admit the oil change services have gotten better and faster!

Always excellent service! Jennifer is the best:)

Always efficient, friendly and helpful.

Michael was great.