Excellent service until time of shipping my vehicle. I Purchased my vehicle and wanted it shipped to my home. Up to that point service and personnell were excellent; however, there was a breakdown between the dealership ad the shipping company. My vehicle was delivered foour days after the agreed upon date.
Sonia
•
Nov 27, 2018
5.0/5
5.0/5
Customer satisfaction at its finest every single time. Very professional staff, knowledgeable and attentive in every aspect of my car buying experience.
Edward
•
Nov 27, 2018
5.0/5
5.0/5
My experience could not have been better. The service and reasonable prices will keep me coming back.
Ernestine
•
Nov 27, 2018
5.0/5
5.0/5
Excellent; love to drive it; great gas mileage,
Wanda
•
Nov 27, 2018
5.0/5
5.0/5
Great service, excellent staff. Nalley Lexus, Smyrna has provided consistent, quality service for the many years we have been Lexus owners.
Hubert
•
Nov 27, 2018
5.0/5
5.0/5
Very efficient and timely service.
Keith
•
Nov 26, 2018
5.0/5
5.0/5
Service was great
Wanda
•
Nov 26, 2018
5.0/5
5.0/5
Fast, friendly service no issues
Edward
•
Nov 25, 2018
5.0/5
5.0/5
It was only our second service for an oil change and tire rotation, and it was free. So all went well and we'll be back.
Dennis
•
Nov 25, 2018
4.0/5
4.0/5
The bad news is I had to bring my car back for a tire pressure sensor replacement. I originally brought it in for that problem so I was not really happy to have to come back since I live in about 40 minutes away. My original problem was a nail in the sidewall. I honestly cannot see if the pressure light was on when I left the dealership or if it came on during my return trip home. On the positive side, the service associate did a great job working with my schedule for the return trip and made sure I was able to make it to one of my children's events in a loaner vehicle. I wasn't happy about the issue, but appreciate the great service on the resolution.
Excellent service until time of shipping my vehicle. I Purchased my vehicle and wanted it shipped to my home. Up to that point service and personnell were excellent; however, there was a breakdown between the dealership ad the shipping company. My vehicle was delivered foour days after the agreed upon date.
Sonia
•
Nov 27, 2018
5.0/5
5.0/5
Customer satisfaction at its finest every single time. Very professional staff, knowledgeable and attentive in every aspect of my car buying experience.
Edward
•
Nov 27, 2018
5.0/5
5.0/5
My experience could not have been better. The service and reasonable prices will keep me coming back.
Ernestine
•
Nov 27, 2018
5.0/5
5.0/5
Excellent; love to drive it; great gas mileage,
Wanda
•
Nov 27, 2018
5.0/5
5.0/5
Great service, excellent staff. Nalley Lexus, Smyrna has provided consistent, quality service for the many years we have been Lexus owners.
Hubert
•
Nov 27, 2018
5.0/5
5.0/5
Very efficient and timely service.
Keith
•
Nov 26, 2018
5.0/5
5.0/5
Service was great
Wanda
•
Nov 26, 2018
5.0/5
5.0/5
Fast, friendly service no issues
Edward
•
Nov 25, 2018
5.0/5
5.0/5
It was only our second service for an oil change and tire rotation, and it was free. So all went well and we'll be back.
Dennis
•
Nov 25, 2018
4.0/5
4.0/5
The bad news is I had to bring my car back for a tire pressure sensor replacement. I originally brought it in for that problem so I was not really happy to have to come back since I live in about 40 minutes away. My original problem was a nail in the sidewall. I honestly cannot see if the pressure light was on when I left the dealership or if it came on during my return trip home. On the positive side, the service associate did a great job working with my schedule for the return trip and made sure I was able to make it to one of my children's events in a loaner vehicle. I wasn't happy about the issue, but appreciate the great service on the resolution.