Excellent customer service. The service Mgr knew my name as i drove in. Great environment while you wait to have your car worked on. Never pressured into service needs, you will get detailed notes on what is recommended for your car. You can approve the recommended services or wait till next service time. All service stations should start this process.
Jaime
•
Feb 21, 2022
5.0/5
5.0/5
Franny is the best. I trust my car to Toyota because of her. She cares about my time while I’m there and always keeps me informed on what’s happening and what to expect next time. Train everyone to be like Franny!
Katlyn
•
Feb 21, 2022
5.0/5
5.0/5
I had a wonderful experience. I was out of town when my car freaked out and they were able to get me in within the hour. They were super quick, had my car fixed the next morning and kept me up to date the whole time. By far the best experience I’ve ever had at a dealership service center.
Raymond
•
Feb 21, 2022
5.0/5
5.0/5
My service rep was Excellent!!!
Jessica
•
Feb 21, 2022
5.0/5
5.0/5
David always gets us set up well! Love working with him. Come to Nalley b’c he’s there
Frank
•
Feb 21, 2022
5.0/5
5.0/5
Great job. Courteous and efficient
Martin
•
Feb 21, 2022
5.0/5
5.0/5
showed up 20 minutes early for appointment but was immediately taken in. Service promised within an hour and i was out of there in 45 minutes including a car wash. Service advisor was very knowledgeable and personable.
Rubina
•
Feb 20, 2022
5.0/5
5.0/5
I am very grateful to Reid Pigeon who went above and beyond to help me get my car fixed, he went through the annoying process of getting my claim approved through the extended warranty. Also when I mentioned that I need my car sooner he expedited the repair and got it done much sooner than I anticipated. When I arrived at the service center my car was all fixed, washed up and ready to go. I couldn’t have asked for anything more, thank you Reid for making my car repair experience so amazing, you’re a Rockstar!!!
Excellent customer service. The service Mgr knew my name as i drove in. Great environment while you wait to have your car worked on. Never pressured into service needs, you will get detailed notes on what is recommended for your car. You can approve the recommended services or wait till next service time. All service stations should start this process.
Jaime
•
Feb 21, 2022
5.0/5
5.0/5
Franny is the best. I trust my car to Toyota because of her. She cares about my time while I’m there and always keeps me informed on what’s happening and what to expect next time. Train everyone to be like Franny!
Katlyn
•
Feb 21, 2022
5.0/5
5.0/5
I had a wonderful experience. I was out of town when my car freaked out and they were able to get me in within the hour. They were super quick, had my car fixed the next morning and kept me up to date the whole time. By far the best experience I’ve ever had at a dealership service center.
Raymond
•
Feb 21, 2022
5.0/5
5.0/5
My service rep was Excellent!!!
Jessica
•
Feb 21, 2022
5.0/5
5.0/5
David always gets us set up well! Love working with him. Come to Nalley b’c he’s there
Frank
•
Feb 21, 2022
5.0/5
5.0/5
Great job. Courteous and efficient
Martin
•
Feb 21, 2022
5.0/5
5.0/5
showed up 20 minutes early for appointment but was immediately taken in. Service promised within an hour and i was out of there in 45 minutes including a car wash. Service advisor was very knowledgeable and personable.
Rubina
•
Feb 20, 2022
5.0/5
5.0/5
I am very grateful to Reid Pigeon who went above and beyond to help me get my car fixed, he went through the annoying process of getting my claim approved through the extended warranty. Also when I mentioned that I need my car sooner he expedited the repair and got it done much sooner than I anticipated. When I arrived at the service center my car was all fixed, washed up and ready to go. I couldn’t have asked for anything more, thank you Reid for making my car repair experience so amazing, you’re a Rockstar!!!