I would give a 3.5 star because the service people didn’t check the tire pressure of the remaining 3 tires and since it’s a tire change I expected the wheel alignment would be done naturally free of cost. Ok leave aside the wheel alignment part, but atleast checking the pressure in the remaining 3 tires should have been done at the minimum. It literally takes less than a minute for each tire if at all. 2 days into new tire change my left side tires started to WARN for LOW TIRE PRESSURE (28 on each). I expect this least bit of service when someone is replacing me a new tire. Apart from that I’m pretty much happy with the work. Also i need to give a feedback to Toyota stating the quality of tires because it was certainly not expected out of a new car which has run 10K miles. I read reviews on Toyota website when I was looking for availability of tires and there’s a customer who has reviewed about the quality of this particular model/ brand of tires with 1 star I believe. I really feel this should be reconsidered and increasing the warranty as well.
Elizabeth
•
Oct 27, 2021
5.0/5
5.0/5
Great team!
Mary
•
Oct 26, 2021
5.0/5
5.0/5
great timely service. love david ramos
Himanshu
•
Oct 26, 2021
5.0/5
5.0/5
Good experience
Howard
•
Oct 26, 2021
5.0/5
5.0/5
Good service, needed to do a bunch. So not quick stay Friendly and will continue to use
J
•
Oct 26, 2021
4.0/5
4.0/5
It went pretty well…they did a good job of getting me in with no appointment on a Saturday morning…they were able to get me in and out within a reasonable time…
Dorthea
•
Oct 26, 2021
5.0/5
5.0/5
Love the use of text messages and electronic approvals.
N/a
•
Oct 25, 2021
4.0/5
4.0/5
I appreciated the courtesy and efficiently that was shown. Thank you.
Donald
•
Oct 25, 2021
5.0/5
5.0/5
The service was thorough enough to find a screw in one of my tires which I didn’t know about and fixed the same properly. The service more than met my satisfaction.
Rosalyn
•
Oct 25, 2021
5.0/5
5.0/5
Excellent customer service! Friendly greeting and thorough explanation of service rendered.
I would give a 3.5 star because the service people didn’t check the tire pressure of the remaining 3 tires and since it’s a tire change I expected the wheel alignment would be done naturally free of cost. Ok leave aside the wheel alignment part, but atleast checking the pressure in the remaining 3 tires should have been done at the minimum. It literally takes less than a minute for each tire if at all. 2 days into new tire change my left side tires started to WARN for LOW TIRE PRESSURE (28 on each). I expect this least bit of service when someone is replacing me a new tire. Apart from that I’m pretty much happy with the work. Also i need to give a feedback to Toyota stating the quality of tires because it was certainly not expected out of a new car which has run 10K miles. I read reviews on Toyota website when I was looking for availability of tires and there’s a customer who has reviewed about the quality of this particular model/ brand of tires with 1 star I believe. I really feel this should be reconsidered and increasing the warranty as well.
Elizabeth
•
Oct 27, 2021
5.0/5
5.0/5
Great team!
Mary
•
Oct 26, 2021
5.0/5
5.0/5
great timely service. love david ramos
Himanshu
•
Oct 26, 2021
5.0/5
5.0/5
Good experience
Howard
•
Oct 26, 2021
5.0/5
5.0/5
Good service, needed to do a bunch. So not quick stay Friendly and will continue to use
J
•
Oct 26, 2021
4.0/5
4.0/5
It went pretty well…they did a good job of getting me in with no appointment on a Saturday morning…they were able to get me in and out within a reasonable time…
Dorthea
•
Oct 26, 2021
5.0/5
5.0/5
Love the use of text messages and electronic approvals.
N/a
•
Oct 25, 2021
4.0/5
4.0/5
I appreciated the courtesy and efficiently that was shown. Thank you.
Donald
•
Oct 25, 2021
5.0/5
5.0/5
The service was thorough enough to find a screw in one of my tires which I didn’t know about and fixed the same properly. The service more than met my satisfaction.
Rosalyn
•
Oct 25, 2021
5.0/5
5.0/5
Excellent customer service! Friendly greeting and thorough explanation of service rendered.