I took my 2020 Toyota Corolla Hatchback Nightshade in for service. When I picked it up, the tire pressure light was on..it wasn't on when I dropped it off. I drove straight home, after getting home I went to check my tires and my front right tire was completely flat. I called the service department, explained what was going on and they asked if I could bring it right back. Both Taylor and Reid (svc advisor) were extremely helpful, the tire gauge cap I had been using wasn't put back on right, but in their defense it is a gauge cap that can read the tire pressure. I am rating the service department 5 stars because they let me bring my car back right away, moved my service ticket to the front of the line, and had my issue taken care of right away along with replacing my tire gauge caps for me!
Andrew
•
Sep 15, 2021
5.0/5
5.0/5
Very good communication, service agent patiently listened to my issues .
Mark
•
Sep 15, 2021
5.0/5
5.0/5
Everything appeared to be inspected properly and I was given the choice on what services I needed done that day (others were recommended). I highly recommend Matt and the service department at Nalley Toyota.
Amit
•
Sep 15, 2021
5.0/5
5.0/5
timely and excellent service.
Tony
•
Sep 15, 2021
5.0/5
5.0/5
Great service manager
Thomas
•
Sep 14, 2021
5.0/5
5.0/5
I’ve always had a great experience at Nalley Toyota.
Behzad
•
Sep 14, 2021
5.0/5
5.0/5
I had a problem with door handle. Corey helped me to show what was wrong and I don’t need to wait and fix anything. He is really nice guy with perfect customer service
I took my 2020 Toyota Corolla Hatchback Nightshade in for service. When I picked it up, the tire pressure light was on..it wasn't on when I dropped it off. I drove straight home, after getting home I went to check my tires and my front right tire was completely flat. I called the service department, explained what was going on and they asked if I could bring it right back. Both Taylor and Reid (svc advisor) were extremely helpful, the tire gauge cap I had been using wasn't put back on right, but in their defense it is a gauge cap that can read the tire pressure. I am rating the service department 5 stars because they let me bring my car back right away, moved my service ticket to the front of the line, and had my issue taken care of right away along with replacing my tire gauge caps for me!
Andrew
•
Sep 15, 2021
5.0/5
5.0/5
Very good communication, service agent patiently listened to my issues .
Mark
•
Sep 15, 2021
5.0/5
5.0/5
Everything appeared to be inspected properly and I was given the choice on what services I needed done that day (others were recommended). I highly recommend Matt and the service department at Nalley Toyota.
Amit
•
Sep 15, 2021
5.0/5
5.0/5
timely and excellent service.
Tony
•
Sep 15, 2021
5.0/5
5.0/5
Great service manager
Thomas
•
Sep 14, 2021
5.0/5
5.0/5
I’ve always had a great experience at Nalley Toyota.
Behzad
•
Sep 14, 2021
5.0/5
5.0/5
I had a problem with door handle. Corey helped me to show what was wrong and I don’t need to wait and fix anything. He is really nice guy with perfect customer service